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Customer Success Manager(m/w/x)
Description
You manage customer relationships and drive their success by providing guidance on sustainability initiatives, tracking account metrics, and identifying growth opportunities, all while ensuring a positive customer experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Willingness to relocate to Munich
- •Pre-existing EU working permit
- •English at C1 level or higher
- •German at C2 level
Work Experience
approx. 4 - 6 years
Tasks
- •Guide customers through onboarding and implementation.
- •Build relationships with sustainability and business leaders.
- •Provide hands-on support for carbon accounting.
- •Act as a trusted partner for customer sustainability efforts.
- •Understand customer goals and pain points.
- •Manage a portfolio of customer accounts.
- •Identify upsell and cross-sell opportunities.
- •Track key metrics to guide account priorities.
- •Own strategic customer success projects.
- •Identify inefficiencies in the customer journey.
- •Bring customer insights into internal discussions.
Languages
English – Business Fluent
German – Native
Benefits
Competitive Pay
- •Competitive compensation package
- •Attractive equity package
Diverse Work
- •Cross-functional teamwork
- •Diverse team perspectives
Healthcare & Fitness
- •Sponsored EGYM Wellpass access
Informal Culture
- •Fun team environment
- ChocoFull-timeOn-siteExperiencedBerlin, München
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Customer Success Manager(m/w/x)
The AI Job Search Engine
Description
You manage customer relationships and drive their success by providing guidance on sustainability initiatives, tracking account metrics, and identifying growth opportunities, all while ensuring a positive customer experience.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Willingness to relocate to Munich
- •Pre-existing EU working permit
- •English at C1 level or higher
- •German at C2 level
Work Experience
approx. 4 - 6 years
Tasks
- •Guide customers through onboarding and implementation.
- •Build relationships with sustainability and business leaders.
- •Provide hands-on support for carbon accounting.
- •Act as a trusted partner for customer sustainability efforts.
- •Understand customer goals and pain points.
- •Manage a portfolio of customer accounts.
- •Identify upsell and cross-sell opportunities.
- •Track key metrics to guide account priorities.
- •Own strategic customer success projects.
- •Identify inefficiencies in the customer journey.
- •Bring customer insights into internal discussions.
Languages
English – Business Fluent
German – Native
Benefits
Competitive Pay
- •Competitive compensation package
- •Attractive equity package
Diverse Work
- •Cross-functional teamwork
- •Diverse team perspectives
Healthcare & Fitness
- •Sponsored EGYM Wellpass access
Informal Culture
- •Fun team environment
About the Company
Tanso Technologies GmbH
Industry
IT
Description
Tanso Technologies GmbH focuses on sustainability management, helping industrial companies integrate sustainability into their decision-making processes. The company is growing rapidly with a strong market presence and a mission to drive positive environmental impact.
- Choco
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Pure Storage
Customer Success Manager (German Speaking)(m/w/x)
Full-timeOn-siteExperiencedMünchen - PubMatic, Inc.
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementMünchen - Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen - Klaviyo
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorfrom 102,000 / yearMünchen