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PU
Pure Storage
6d ago

Customer Success Manager (German Speaking)(m/w/x)

München
Full-timeOn-siteExperienced

Description

As a strategic partner for major accounts, you will drive the post-sales journey by building deep relationships and ensuring customers maximize the value of the company's storage solutions.

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Requirements

  • •Willingness to travel up to 25%
  • •Business proficiency in English and German
  • •Experience in customer-facing relationship management
  • •Understanding of enterprise data centre environments
  • •Ability to act as trusted advisor
  • •Strong project management skills

Tasks

  • •Advise assigned Evergreen and Cloud Block Store customers
  • •Establish subject matter expertise on customer journeys
  • •Lead strategic business reviews
  • •Manage the post-sales service delivery relationship
  • •Drive customer satisfaction, retention, and growth
  • •Advocate for customers across internal departments
  • •Coordinate with Engineering, Product, and Sales teams
  • •Define key success metrics for strategic accounts
  • •Establish processes and tools for customer growth

Tools & Technologies

Enterprise data centre environmentsIT infrastructureSoftware

Languages

English – Business Fluent

German – Business Fluent

Benefits

Workation & Sabbatical

  • •Flexible time off

Healthcare & Fitness

  • •Wellness resources

Team Events

  • •Company-sponsored team events

Other Benefits

  • •Hiring process accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Pure Storage and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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