Soley
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
München
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CLClearOps GmbH
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Engaging OEMs and dealers for product adoption within a data ecosystem for machine manufacturers. Customer Success or Account Management background required. Workation option.
Requirements
- Background in Customer Success or Account Management
- Ability to analyze customer data and translate insights
- Excellent communication and stakeholder management skills
- Proactive and customer-centric mindset
- Structured and strategic thinker with strong analytical skills
- Industry experience in industrial machinery, automotive, or supply chain management
- Familiarity with parts planning, inventory management, or field service solutions
- Fluency in English and German
- Willingness to travel as needed
Tasks
- Drive product adoption and account growth
- Engage OEMs and dealers to ensure value realization
- Analyze customer usage data and KPIs
- Identify adoption gaps and implement engagement strategies
- Develop success plans aligned with customer objectives
- Work with the Founder & CEO to align sales efforts
- Gather and analyze customer feedback to define strategies
- Collaborate with OEMs and dealers to set goals and KPIs
- Track progress toward customer success
- Identify business pain points and expansion opportunities
- Partner with Account Executives on upsell discussions
- Advocate for customers' needs with Product, Sales, and Engineering
- Contribute to initiatives enhancing customer onboarding and experience
- Provide feedback to improve ClearOps’ solutions
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Informal Culture
- Flat hierarchies
- Open feedback
- Vibrant office culture
Team Events
- Joint team events
Workation & Sabbatical
- Workation
Corporate Discounts
- Discount codes
Flexible Working
- Flexible working hours
Healthcare & Fitness
- Unlimited fitness
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ClearOps GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CLClearOps GmbH
Customer Success Manager(m/w/x)
München
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Engaging OEMs and dealers for product adoption within a data ecosystem for machine manufacturers. Customer Success or Account Management background required. Workation option.
Requirements
- Background in Customer Success or Account Management
- Ability to analyze customer data and translate insights
- Excellent communication and stakeholder management skills
- Proactive and customer-centric mindset
- Structured and strategic thinker with strong analytical skills
- Industry experience in industrial machinery, automotive, or supply chain management
- Familiarity with parts planning, inventory management, or field service solutions
- Fluency in English and German
- Willingness to travel as needed
Tasks
- Drive product adoption and account growth
- Engage OEMs and dealers to ensure value realization
- Analyze customer usage data and KPIs
- Identify adoption gaps and implement engagement strategies
- Develop success plans aligned with customer objectives
- Work with the Founder & CEO to align sales efforts
- Gather and analyze customer feedback to define strategies
- Collaborate with OEMs and dealers to set goals and KPIs
- Track progress toward customer success
- Identify business pain points and expansion opportunities
- Partner with Account Executives on upsell discussions
- Advocate for customers' needs with Product, Sales, and Engineering
- Contribute to initiatives enhancing customer onboarding and experience
- Provide feedback to improve ClearOps’ solutions
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Informal Culture
- Flat hierarchies
- Open feedback
- Vibrant office culture
Team Events
- Joint team events
Workation & Sabbatical
- Workation
Corporate Discounts
- Discount codes
Flexible Working
- Flexible working hours
Healthcare & Fitness
- Unlimited fitness
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ClearOps GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ClearOps GmbH
Industry
IT
Description
The company transforms the service supply chain of machine manufacturers into a seamless data ecosystem.
Not a perfect match?
- Soley
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen - comstruct
Senior Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - SPARETECH
Senior Enterprise Customer Success Manager(m/w/x)
Full-timeWith HomeofficeSeniorStuttgart, München - Bliro
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen