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Customer Success Manager - French Speaker(m/w/x)
Description
You focus on expanding customer accounts and driving renewals while building strong relationships. Your role involves analyzing data and collaborating with teams to improve customer satisfaction and enhance services.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in IoT, telco, or cloud infrastructure
- •Strong understanding of networking topics
- •Proven success in upselling and cross-selling
- •High ownership and proactivity
- •Exceptional communication skills in English and French
Work Experience
approx. 1 - 4 years
Tasks
- •Identify opportunities for account expansion.
- •Align customer needs with business goals.
- •Drive end-to-end renewals and communication.
- •Address challenges to secure customer partnerships.
- •Develop trusted relationships with key stakeholders.
- •Enhance customer satisfaction and loyalty.
- •Analyze customer usage data for insights.
- •Identify opportunities and mitigate risks proactively.
- •Collaborate with Sales, Marketing, and Product teams.
- •Share customer insights to refine offerings.
Languages
English – Business Fluent
French – Business Fluent
- ChocoFull-timeOn-siteExperiencedBerlin, München
- Mentimeter
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Customer Success Manager (German speaking)(m/w/x)
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Customer Success Manager (SMB)(m/w/x)
Full-timeOn-siteNot specifiedBerlin - CoreTylynt
Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
Full-timeOn-siteExperiencedBerlin
Customer Success Manager - French Speaker(m/w/x)
The AI Job Search Engine
Description
You focus on expanding customer accounts and driving renewals while building strong relationships. Your role involves analyzing data and collaborating with teams to improve customer satisfaction and enhance services.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in IoT, telco, or cloud infrastructure
- •Strong understanding of networking topics
- •Proven success in upselling and cross-selling
- •High ownership and proactivity
- •Exceptional communication skills in English and French
Work Experience
approx. 1 - 4 years
Tasks
- •Identify opportunities for account expansion.
- •Align customer needs with business goals.
- •Drive end-to-end renewals and communication.
- •Address challenges to secure customer partnerships.
- •Develop trusted relationships with key stakeholders.
- •Enhance customer satisfaction and loyalty.
- •Analyze customer usage data for insights.
- •Identify opportunities and mitigate risks proactively.
- •Collaborate with Sales, Marketing, and Product teams.
- •Share customer insights to refine offerings.
Languages
English – Business Fluent
French – Business Fluent
About the Company
emnify
Industry
IT
Description
The company focuses on IoT solutions and drives customer satisfaction, retention, and revenue growth.
- Choco
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München - Mentimeter
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementBerlin - CoreTylynt
Customer Success Manager (German speaking)(m/w/x)
Full-timeOn-siteExperiencedBerlin - KnowBe4
Customer Success Manager (SMB)(m/w/x)
Full-timeOn-siteNot specifiedBerlin - CoreTylynt
Post Sales Strategy & Operations Manager - French Speaking(m/w/x)
Full-timeOn-siteExperiencedBerlin