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Customer Success Manager - Data Solutions(m/w/x)
Managing fund data transmission to ISS FWW, ensuring regulated formats for financial market clients. Accurate, independent work with high quality standards expected. Global financial market exposure.
Requirements
- Genaue, selbstständige und zuverlässige Arbeitsweise mit hohem Qualitätsanspruch
- Offene und kommunikative Art
- Spaß an Kundeninteraktion
- Teamfähigkeit
- Logisches, kunden- und lösungsorientiertes Denken
- Technisches Grundverständnis
- Erfahrung in Kundenbetreuung / After Sales
- Interesse an langfristigen Kundenbeziehungen
- Schnelle Auffassungsgabe und hohe Eigenmotivation
- Deutsch- und Englischkenntnisse (schriftlich & mündlich)
- Idealerweise Erfahrung/Ausbildung im Finanzbereich
Tasks
- Help customers transmit fund data to ISS FWW
- Ensure regulated formats for fund data from fund companies
- Communicate with customers via phone and in writing
- Coordinate and monitor investment fund data and document maintenance
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Professional and exciting work environment
Informal Culture
- Open corporate culture
Learning & Development
- Professional and personal growth opportunities
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Customer Success Manager - Data Solutions(m/w/x)
Managing fund data transmission to ISS FWW, ensuring regulated formats for financial market clients. Accurate, independent work with high quality standards expected. Global financial market exposure.
Requirements
- Genaue, selbstständige und zuverlässige Arbeitsweise mit hohem Qualitätsanspruch
- Offene und kommunikative Art
- Spaß an Kundeninteraktion
- Teamfähigkeit
- Logisches, kunden- und lösungsorientiertes Denken
- Technisches Grundverständnis
- Erfahrung in Kundenbetreuung / After Sales
- Interesse an langfristigen Kundenbeziehungen
- Schnelle Auffassungsgabe und hohe Eigenmotivation
- Deutsch- und Englischkenntnisse (schriftlich & mündlich)
- Idealerweise Erfahrung/Ausbildung im Finanzbereich
Tasks
- Help customers transmit fund data to ISS FWW
- Ensure regulated formats for fund data from fund companies
- Communicate with customers via phone and in writing
- Coordinate and monitor investment fund data and document maintenance
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Diverse Work
- Professional and exciting work environment
Informal Culture
- Open corporate culture
Learning & Development
- Professional and personal growth opportunities
About the Company
ISS FWW
Industry
FinancialServices
Description
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market, offering benchmark and custom indices globally. ISS FWW is the leading German fund data disseminator.
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