Anthropic
Partner Manager DACH/CEE (AI Boutiques)(m/w/x)
Full-timeWith HomeofficeSenior
München
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ANAnthropic
Customer Success Manager, DACH(m/w/x)
München
from 150,000 - 230,000 / year
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Building strategic relationships with EMEA decision makers for AI systems like Claude. Technical fluency in AI/ML and API integrations required. Flexible working hours, generous vacation.
Requirements
- 6+ years customer-facing roles experience
- Experience driving success across consumption/seat-based models
- Technical fluency in AI/ML, API integrations, software implementation
- Experience explaining/demonstrating technical products
- Strategic mindset for growth opportunities and expansion plans
- Cross-functional collaboration representing customer needs
- Strong project management skills
- Passion for AI and responsible development
- Experience building in growing region across time zones
- Ability to bring order to chaos and roll-up-sleeves mentality
- true team player
- Bonus fluency in French, German, Spanish or Italian
- Bachelor’s degree or equivalent education/experience
- Relevant field of study
- Years of experience correlating with internal job level
Tasks
- Build strategic relationships with key EMEA decision makers
- Understand customer business objectives and identify optimization opportunities
- Become an expert in Anthropic's API, Claude for Enterprise, and Claude Code
- Guide customers to the right solutions using technical knowledge
- Drive usage planning and address underutilization
- Monitor usage patterns and identify optimization opportunities
- Serve as a thought partner and enhance customer knowledge of Claude products
- Socialize Anthropic’s product roadmap and new products
- Engage Product PMs as the voice of EMEA customers
- Document and quantify customer value through business outcomes and ROI
- Identify potential new use cases and lines of business
- Develop and execute change management strategies
- Conduct Train the Trainer programs and Center of Excellence development
- Manage comprehensive account and success plans
- Conduct Quarterly Business Reviews
- Serve as the primary conduit between the customer and Anthropic
- Build Anthropic's brand and customer relationships
- Develop EMEA-specific processes and best practices
Work Experience
- 6 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- French – Basic
- German – Basic
- Spanish – Basic
- Italian – Basic
Tools & Technologies
- AI/ML
- API integrations
Benefits
Flexible Working
- Flexible working hours
Competitive Pay
- Competitive compensation
Social Impact
- Optional equity donation matching
More Vacation Days
- Generous vacation
Generous Parental Leave
- Generous parental leave
Modern Office
- Office space
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Anthropic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ANAnthropic
Customer Success Manager, DACH(m/w/x)
München
from 150,000 - 230,000 / year
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Building strategic relationships with EMEA decision makers for AI systems like Claude. Technical fluency in AI/ML and API integrations required. Flexible working hours, generous vacation.
Requirements
- 6+ years customer-facing roles experience
- Experience driving success across consumption/seat-based models
- Technical fluency in AI/ML, API integrations, software implementation
- Experience explaining/demonstrating technical products
- Strategic mindset for growth opportunities and expansion plans
- Cross-functional collaboration representing customer needs
- Strong project management skills
- Passion for AI and responsible development
- Experience building in growing region across time zones
- Ability to bring order to chaos and roll-up-sleeves mentality
- true team player
- Bonus fluency in French, German, Spanish or Italian
- Bachelor’s degree or equivalent education/experience
- Relevant field of study
- Years of experience correlating with internal job level
Tasks
- Build strategic relationships with key EMEA decision makers
- Understand customer business objectives and identify optimization opportunities
- Become an expert in Anthropic's API, Claude for Enterprise, and Claude Code
- Guide customers to the right solutions using technical knowledge
- Drive usage planning and address underutilization
- Monitor usage patterns and identify optimization opportunities
- Serve as a thought partner and enhance customer knowledge of Claude products
- Socialize Anthropic’s product roadmap and new products
- Engage Product PMs as the voice of EMEA customers
- Document and quantify customer value through business outcomes and ROI
- Identify potential new use cases and lines of business
- Develop and execute change management strategies
- Conduct Train the Trainer programs and Center of Excellence development
- Manage comprehensive account and success plans
- Conduct Quarterly Business Reviews
- Serve as the primary conduit between the customer and Anthropic
- Build Anthropic's brand and customer relationships
- Develop EMEA-specific processes and best practices
Work Experience
- 6 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- French – Basic
- German – Basic
- Spanish – Basic
- Italian – Basic
Tools & Technologies
- AI/ML
- API integrations
Benefits
Flexible Working
- Flexible working hours
Competitive Pay
- Competitive compensation
Social Impact
- Optional equity donation matching
More Vacation Days
- Generous vacation
Generous Parental Leave
- Generous parental leave
Modern Office
- Office space
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Anthropic and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Anthropic
Industry
Science
Description
The company aims to create reliable, interpretable, and steerable AI systems for safe and beneficial use.
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