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Customer Success Manager - BeNeLux and Nordics(m/w/x)
B2B payment solution implementation and customer relationship management for fintech platform. Strong organizational skills and client focus needed. Choice of OS, knowledge exchange.
Requirements
- Customer focus and passion for client success
- Strong organizational skills and attention to detail
- Ability to thrive in collaborative, fast-paced environment
- Goal-oriented with a track record of achieving targets
- Adaptability to changing customer needs and industry trends
- Proactive mindset with ability to take ownership and drive results
- Experience in Fintech, finance, or travel industry or high interest
- Fluent Dutch and English
Tasks
- Serve as the primary contact for customers
- Ensure customer onboarding and satisfaction
- Assist in implementing customer solutions
- Provide guidance and support during implementation
- Build and maintain strong customer relationships
- Identify upsell opportunities
- Collaborate with Business Development team
- Support company growth initiatives
- Monitor customer metrics
- Respond to customer dissatisfaction or challenges
- Act as the customer advocate
- Ensure customer feedback influences product development
- Create and maintain accurate customer records
- Conduct regular check-ins and review meetings
Education
- High school diploma
Languages
- Dutch – Native
- English – Native
- French – Basic
Benefits
Career Advancement
- Career development opportunities
- Potential for progression
Other Benefits
- Strong knowledge exchange
- Talent development
- Interview accommodation support
Modern Equipment
- Choice of OS (Windows/Mac)
Informal Culture
- Flat hierarchy
- Relaxed professional atmosphere
- Diversity and inclusion commitment
Job Security
- Transparent communication
Flexible Working
- Remote work flexibility
Additional Allowances
- Company card with monthly allowance
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- MossFull-timeWith HomeofficeExperiencedBerlin
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Customer Success Manager - BeNeLux and Nordics(m/w/x)
B2B payment solution implementation and customer relationship management for fintech platform. Strong organizational skills and client focus needed. Choice of OS, knowledge exchange.
Requirements
- Customer focus and passion for client success
- Strong organizational skills and attention to detail
- Ability to thrive in collaborative, fast-paced environment
- Goal-oriented with a track record of achieving targets
- Adaptability to changing customer needs and industry trends
- Proactive mindset with ability to take ownership and drive results
- Experience in Fintech, finance, or travel industry or high interest
- Fluent Dutch and English
Tasks
- Serve as the primary contact for customers
- Ensure customer onboarding and satisfaction
- Assist in implementing customer solutions
- Provide guidance and support during implementation
- Build and maintain strong customer relationships
- Identify upsell opportunities
- Collaborate with Business Development team
- Support company growth initiatives
- Monitor customer metrics
- Respond to customer dissatisfaction or challenges
- Act as the customer advocate
- Ensure customer feedback influences product development
- Create and maintain accurate customer records
- Conduct regular check-ins and review meetings
Education
- High school diploma
Languages
- Dutch – Native
- English – Native
- French – Basic
Benefits
Career Advancement
- Career development opportunities
- Potential for progression
Other Benefits
- Strong knowledge exchange
- Talent development
- Interview accommodation support
Modern Equipment
- Choice of OS (Windows/Mac)
Informal Culture
- Flat hierarchy
- Relaxed professional atmosphere
- Diversity and inclusion commitment
Job Security
- Transparent communication
Flexible Working
- Remote work flexibility
Additional Allowances
- Company card with monthly allowance
About the Company
Pliant
Industry
FinancialServices
Description
The company is a European fintech specializing in B2B payment solutions, helping businesses streamline spending and improve cash flow.
Not a perfect match?
- Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Mercanis
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Didomi
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - One Productivity Group
Junior Customer Success Manager(m/w/x)
Full-time/Part-timeWith HomeofficeJuniorBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin