Insider One
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
New Job?Nejo!
Your personal AI career agent
INInsider One
Customer Onboarding Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Guiding new clients through the Insider One platform for AI-driven marketing. Strong customer-facing experience and executive relationship-building skills required. ESOP and internal training access.
Requirements
- Customer-facing work experience (customer success, project management, strategic consulting)
- Ability to collaborate and build strong customer relationships (executive level)
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing, measuring, and improving outreach
- Passion for testing, measuring, and improving follow-up effectiveness
- Ability to work in a fast-paced startup environment
- Flexibility to work in a fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Tasks
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor client technology adoption
- Collaborate with engineers and product specialists
- Develop key account plans
- Identify value-adding opportunities
- Provide market trend feedback
- Suggest new product ideas
- Maintain trusted adviser relationship
- Ensure client satisfaction
- Plan strategies for client objectives
- Prioritize and resolve customer issues
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- ESOP (Shareowner program)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Mercanis
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Integral Ad Science
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Shiji Group
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin
INInsider One
Customer Onboarding Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Guiding new clients through the Insider One platform for AI-driven marketing. Strong customer-facing experience and executive relationship-building skills required. ESOP and internal training access.
Requirements
- Customer-facing work experience (customer success, project management, strategic consulting)
- Ability to collaborate and build strong customer relationships (executive level)
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing, measuring, and improving outreach
- Passion for testing, measuring, and improving follow-up effectiveness
- Ability to work in a fast-paced startup environment
- Flexibility to work in a fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Tasks
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor client technology adoption
- Collaborate with engineers and product specialists
- Develop key account plans
- Identify value-adding opportunities
- Provide market trend feedback
- Suggest new product ideas
- Maintain trusted adviser relationship
- Ensure client satisfaction
- Plan strategies for client objectives
- Prioritize and resolve customer issues
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- ESOP (Shareowner program)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Insider One
Industry
IT
Description
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
Not a perfect match?
- Insider One
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Mercanis
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Integral Ad Science
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Shiji Group
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin