Integral Ad Science
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagement
Berlin
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INInsider One
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Bridging client needs with AI-powered marketing SaaS platform utilization. Executive-level relationship building and communication skills required. Shareowner program and community volunteering opportunities.
Requirements
- Customer-facing work experience (customer success, account management, consulting)
- Ability to collaborate and build customer relationships
- Executive-level customer relationship building
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing and measuring outreach effectiveness
- Passion for improving outreach effectiveness
- Passion for testing and measuring follow-up effectiveness
- Passion for improving follow-up effectiveness
- Ability to work in fast-paced startup environment
- Flexibility to work in fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Tasks
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor and facilitate technology adoption
- Collaborate with engineers and developers
- Work with product specialists for tech support
- Develop and maintain key account plans
- Identify opportunities to boost value
- Provide feedback on market trends
- Address unmet needs and opportunities
- Build trusted advisor relationships
- Ensure client satisfaction
- Plan strategies to meet client objectives
- Prioritize and resolve escalated issues
- Propose new product ideas
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Native
- German – Native
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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INInsider One
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Bridging client needs with AI-powered marketing SaaS platform utilization. Executive-level relationship building and communication skills required. Shareowner program and community volunteering opportunities.
Requirements
- Customer-facing work experience (customer success, account management, consulting)
- Ability to collaborate and build customer relationships
- Executive-level customer relationship building
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing and measuring outreach effectiveness
- Passion for improving outreach effectiveness
- Passion for testing and measuring follow-up effectiveness
- Passion for improving follow-up effectiveness
- Ability to work in fast-paced startup environment
- Flexibility to work in fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Tasks
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor and facilitate technology adoption
- Collaborate with engineers and developers
- Work with product specialists for tech support
- Develop and maintain key account plans
- Identify opportunities to boost value
- Provide feedback on market trends
- Address unmet needs and opportunities
- Build trusted advisor relationships
- Ensure client satisfaction
- Plan strategies to meet client objectives
- Prioritize and resolve escalated issues
- Propose new product ideas
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Native
- German – Native
Benefits
Learning & Development
- Internal trainings
- Access to learning platforms
Competitive Pay
- Shareowner program (ESOP)
Bonuses & Incentives
- Referral bonuses
Social Impact
- Community volunteering opportunities
- Social impact projects
Team Events
- Global retreats
- Team-building activities
- Year-round events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Insider One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Insider One
Industry
Marketing
Description
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
Not a perfect match?
- Integral Ad Science
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Insider One
Customer Onboarding Manager - DACH(m/w/x)
Full-timeRemoteExperiencedBerlin - Mercanis
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeManagementBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin