Customer Consultant & Inside Sales Agent(m/w/x)

Description

In this role, you will focus on driving business growth and customer satisfaction by providing exceptional consulting and sales services. Your day-to-day responsibilities will involve collaborating with various teams to bring projects to life and ensuring that client feedback shapes the offerings.

Requirements

• •Completed apprenticeship or studies in Sales, Communications, Business or related fields, or extensive industry experience in Inside Sales or Support
• •Prior experience and strong passion for consultation, sales and customer support
• •Excellent German and English
• •Excellent communication skills and ability to identify root-causes and solutions
• •Excellent command of MS-Office and digital project management tools
• •Passion for design, engineering and technical products/services
• •Ability to work service-oriented, structured and solution-oriented
• •Strong internal motivation and desire to self-learn and improve
• •A sense of quality, yet ability to be pragmatic and drive results and overall impact

Tasks

• •Drive business growth and customer retention
• •Provide consulting and sales services to German and English-speaking customers
• •Contribute to revenue-based metrics during the company's growth phase
• •Enhance customer satisfaction and overall business growth
• •Collaborate with graphic design, engineering, and supply chain teams on projects
• •Communicate with clients and stakeholders via email and phone
• •Prepare customer feedback for internal strategy discussions
• •Improve value delivery and market position based on client insights

Tools & Technologies

Benefits