CYBEX
Senior Specialist Content Management E-Commerce(m/w/x)
Full-timeOn-siteManagement
München, Bayreuth
New Job?Nejo!
The AI Job Search Engine
MY
Mytheresa.com GmbHCustomer Care Specialist - KOREAN(m/w/x)
München, Leipzig
Full-timeOn-siteExperienced
Description
As a Customer Care Specialist, you will create meaningful connections with customers, ensuring their needs are met through personalized service while collaborating with various teams to maintain high service standards.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in customer service within luxury retail or relevant customer-facing roles
- •Excellent communication and interpersonal skills
- •Strong critical thinking and problem-solving skills
- •Familiarity with customer communication and e-commerce-related technology
- •Good computer skills, especially MS Office
- •Conscientiousness when handling customer data
- •Flexibility, resilience, and teamwork skills
Work Experience
approx. 1 - 4 years
Tasks
- •Build lasting customer relationships
- •Foster brand loyalty through personalized service
- •Respond promptly to customer requests via phone and email
- •Meet service and KPI standards consistently
- •Establish and maintain a portfolio of relevant customers
- •Collaborate with Payments, Customs, Warehouse, and Shipping teams
Tools & Technologies
MS Office
Languages
Korean – Native
English – Business Fluent
Benefits
Flexible Working
- •Mobile office flexibility
Workation & Sabbatical
- •10 days mobile office abroad
More Vacation Days
- •Up to 32 days of holiday
Learning & Development
- •Language courses
- •E-learning courses
- •Access to LinkedIn Learning
Corporate Discounts
- •Staff discount up to 30%
Retirement Plans
- •Company pension scheme
Healthcare & Fitness
- •Discounted gym membership
Public Transport Subsidies
- •Discounted travel card
- •Free local transport
Mental Health Support
- •Mental health support
Purpose-Driven Work
- •Social Day
Competitive Pay
- •Employee Share Purchase Plan
Free or Subsidized Food
- •Discounted meals
- •Exclusive canteen
Snacks & Drinks
- •Free hot drinks
- •Free fresh fruit
Other Benefits
- •Roof terrace for breaks
Bonuses & Incentives
- •Refer a Friend program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mytheresa.com GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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Full-timeOn-siteExperiencedOberhaching, Berlin, Köln
MY
Mytheresa.com GmbHCustomer Care Specialist - KOREAN(m/w/x)
München, Leipzig
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
As a Customer Care Specialist, you will create meaningful connections with customers, ensuring their needs are met through personalized service while collaborating with various teams to maintain high service standards.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in customer service within luxury retail or relevant customer-facing roles
- •Excellent communication and interpersonal skills
- •Strong critical thinking and problem-solving skills
- •Familiarity with customer communication and e-commerce-related technology
- •Good computer skills, especially MS Office
- •Conscientiousness when handling customer data
- •Flexibility, resilience, and teamwork skills
Work Experience
approx. 1 - 4 years
Tasks
- •Build lasting customer relationships
- •Foster brand loyalty through personalized service
- •Respond promptly to customer requests via phone and email
- •Meet service and KPI standards consistently
- •Establish and maintain a portfolio of relevant customers
- •Collaborate with Payments, Customs, Warehouse, and Shipping teams
Tools & Technologies
MS Office
Languages
Korean – Native
English – Business Fluent
Benefits
Flexible Working
- •Mobile office flexibility
Workation & Sabbatical
- •10 days mobile office abroad
More Vacation Days
- •Up to 32 days of holiday
Learning & Development
- •Language courses
- •E-learning courses
- •Access to LinkedIn Learning
Corporate Discounts
- •Staff discount up to 30%
Retirement Plans
- •Company pension scheme
Healthcare & Fitness
- •Discounted gym membership
Public Transport Subsidies
- •Discounted travel card
- •Free local transport
Mental Health Support
- •Mental health support
Purpose-Driven Work
- •Social Day
Competitive Pay
- •Employee Share Purchase Plan
Free or Subsidized Food
- •Discounted meals
- •Exclusive canteen
Snacks & Drinks
- •Free hot drinks
- •Free fresh fruit
Other Benefits
- •Roof terrace for breaks
Bonuses & Incentives
- •Refer a Friend program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mytheresa.com GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Mytheresa.com GmbH
Industry
Retail
Description
The company combines technology and luxury fashion, focusing on creativity and digital advancement.
Not a perfect match?
- CYBEX
Senior Specialist Content Management E-Commerce(m/w/x)
Full-timeOn-siteManagementMünchen, Bayreuth - DACHSER
Customer Service Specialist(m/w/x)
Full-timeOn-siteCareer ChangerUnterschleißheim - Liberis
Customer Operations Executive(m/w/x)
Full-timeOn-siteExperiencedMünchen - Audemars Piguet
Client Care Advisor(m/w/x)
Full-timeOn-siteJuniorMünchen - Fedrigoni Deutschland GmbH
Customer Support Specialist(m/w/x)
Full-timeOn-siteExperiencedOberhaching, Berlin, Köln