Malvern Panalytical GmbH
Customer Service Coordinator - Einsatzleitung(m/w/x)
Full-timeOn-siteExperienced
München
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KLKlüber Lubrication Deutschland GmbH & Co. KG
Customer Care Coordinator(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Managing customer order process, quotations, and dispatch documents for a commercial services firm. Several years of customer service experience with SAP and CRM tools required. Daily dispatch document management, 8-hour shifts.
Requirements
- Completed commercial training or comparable qualification
- Several years of professional customer service experience
- Strong proficiency with SAP, MS Office, and CRM tools
- Very good German language skills
- Strong customer and service orientation
- Excellent communication skills
- Structured, accurate, and independent working style
- Team player with resilience and flexibility
Tasks
- Manage customer order process
- Prepare quotations
- Handle order intake
- Dispatch documents
- Manage accounts receivable
- Handle complaints
- Create credit notes
- Perform SAP tasks
- Enter orders
- Process invoices
- Prepare shipping documentation
- Handle returns
- Monitor open items
- Register complaints
- Manage delivery schedules
- Coordinate time-sensitive shipments
- Collaborate with warehouse for logistics
- Ensure high service levels
- Handle customer requests
- Coordinate cross-functionally
- Clarify delivery dates
- Manage shipment status
- Support sales team
- Advise on customer relationships
- Strengthen customer retention
- Participate in improvement projects
- Lead process improvement projects
- Manage digital sales channels
- Develop knowledge in Customer Care
- Stay updated on OPEX
- Participate in customer visits with sales team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
Tools & Technologies
- SAP
- MS Office
- CRM tools
- CX
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klüber Lubrication Deutschland GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KLKlüber Lubrication Deutschland GmbH & Co. KG
Customer Care Coordinator(m/w/x)
München
Full-timeOn-siteExperienced
Nejo AI Summary
Managing customer order process, quotations, and dispatch documents for a commercial services firm. Several years of customer service experience with SAP and CRM tools required. Daily dispatch document management, 8-hour shifts.
Requirements
- Completed commercial training or comparable qualification
- Several years of professional customer service experience
- Strong proficiency with SAP, MS Office, and CRM tools
- Very good German language skills
- Strong customer and service orientation
- Excellent communication skills
- Structured, accurate, and independent working style
- Team player with resilience and flexibility
Tasks
- Manage customer order process
- Prepare quotations
- Handle order intake
- Dispatch documents
- Manage accounts receivable
- Handle complaints
- Create credit notes
- Perform SAP tasks
- Enter orders
- Process invoices
- Prepare shipping documentation
- Handle returns
- Monitor open items
- Register complaints
- Manage delivery schedules
- Coordinate time-sensitive shipments
- Collaborate with warehouse for logistics
- Ensure high service levels
- Handle customer requests
- Coordinate cross-functionally
- Clarify delivery dates
- Manage shipment status
- Support sales team
- Advise on customer relationships
- Strengthen customer retention
- Participate in improvement projects
- Lead process improvement projects
- Manage digital sales channels
- Develop knowledge in Customer Care
- Stay updated on OPEX
- Participate in customer visits with sales team
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
Tools & Technologies
- SAP
- MS Office
- CRM tools
- CX
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klüber Lubrication Deutschland GmbH & Co. KG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Klüber Lubrication Deutschland GmbH & Co. KG
Industry
Manufacturing
Description
The Freudenberg Group is an equal opportunity employer committed to diversity and inclusion.
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