ServiceNow
Principal Workflow Architect - CRM & Industry Workflows(m/w/x)
Full-timeOn-siteSenior
München
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Architecting end-to-end solutions on ServiceNow for Fortune 500 enterprise clients at an AI-enhanced tech provider. Leading end-to-end CRM transformations and integrating advanced technology into work processes required. High-impact solution architecture for Fortune 500 clients.
Requirements
- Experience integrating AI into work processes
- Experience leading end-to-end CRM transformations
- Experience as Architect or Principal Consultant
- Familiarity with ServiceNow or willingness to learn
- Strong problem-solving and strategic thinking skills
- Excellent communication and stakeholder management skills
- Understanding of integration and data models
- Ability to deliver user-centric solutions
- Experience in business process analysis
- Salesforce or ServiceNow certifications highly preferred
Tasks
- Support enterprise customers throughout their ServiceNow journey
- Define business value and end-to-end solution architecture
- Tailor solutions to specific business models and value streams
- Collaborate with stakeholders to understand strategic objectives
- Map industry challenges to ServiceNow Industry Solutions
- Demonstrate ServiceNow value compared to competitors
- Document and guide transformative ServiceNow implementations
- Advise senior stakeholders on optimizing operations
- Design solutions focused on automation and user experience
- Identify process improvements to exceed business results
- Coordinate with cross-functional IT and operations teams
- Position effective cross-product solutions for the industry
- Drive adoption of industry best practices and technical leadership
- Monitor emerging industry trends and competitive landscapes
- Share ServiceNow expertise with teams and clients
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Microsoft
- Pegasystems
- ServiceNow
- ServiceNow CSM
- ServiceNow FSM
- ServiceNow ITSM
- Service Cloud Consultant
- CSA
- CIS-CSM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Architecting end-to-end solutions on ServiceNow for Fortune 500 enterprise clients at an AI-enhanced tech provider. Leading end-to-end CRM transformations and integrating advanced technology into work processes required. High-impact solution architecture for Fortune 500 clients.
Requirements
- Experience integrating AI into work processes
- Experience leading end-to-end CRM transformations
- Experience as Architect or Principal Consultant
- Familiarity with ServiceNow or willingness to learn
- Strong problem-solving and strategic thinking skills
- Excellent communication and stakeholder management skills
- Understanding of integration and data models
- Ability to deliver user-centric solutions
- Experience in business process analysis
- Salesforce or ServiceNow certifications highly preferred
Tasks
- Support enterprise customers throughout their ServiceNow journey
- Define business value and end-to-end solution architecture
- Tailor solutions to specific business models and value streams
- Collaborate with stakeholders to understand strategic objectives
- Map industry challenges to ServiceNow Industry Solutions
- Demonstrate ServiceNow value compared to competitors
- Document and guide transformative ServiceNow implementations
- Advise senior stakeholders on optimizing operations
- Design solutions focused on automation and user experience
- Identify process improvements to exceed business results
- Coordinate with cross-functional IT and operations teams
- Position effective cross-product solutions for the industry
- Drive adoption of industry best practices and technical leadership
- Monitor emerging industry trends and competitive landscapes
- Share ServiceNow expertise with teams and clients
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Microsoft
- Pegasystems
- ServiceNow
- ServiceNow CSM
- ServiceNow FSM
- ServiceNow ITSM
- Service Cloud Consultant
- CSA
- CIS-CSM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Not a perfect match?
- ServiceNow
Principal Workflow Architect - CRM & Industry Workflows(m/w/x)
Full-timeOn-siteSeniorMünchen - ServiceNow
Principal Technical Consultant - CRM & Industry Workflows(m/w/x)
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Sr Enterprise Architect - Public Sector(m/w/x)
Full-timeOn-siteSeniorMünchen - ServiceNow
Pre-Sales Solution Architect (Professional Services)(m/w/x)
Full-timeOn-siteExperiencedMünchen