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ServiceNow
last mo.

Senior Platform Architect(m/w/x)

München
Full-timeOn-siteSenior

Description

In this consultative role, you will guide customers and partners in leveraging the ServiceNow Platform for their digital transformation. Your day-to-day responsibilities will include advising on architecture, translating goals into actionable plans, and ensuring best practices for platform health.

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Requirements

  • •8+ years progressive experience or equivalent education/experience
  • •Management consulting experience
  • •Language proficiency in English and German (C level)
  • •Creativity and comfort running programs independently in a startup-paced environment
  • •Success driving complex issues through analysis and resolution
  • •Industry domain expertise
  • •Large program experience leading architecture and design
  • •Enterprise architecture experience
  • •Cloud application technology experience
  • •ServiceNow certifications in aligned workflow
  • •Ability to travel
  • •Right to work in the country of application

Work Experience

8 years

Tasks

  • •Advise customers on establishing a technical foundation in the ServiceNow Platform
  • •Design solutions that deliver desired outcomes
  • •Guide customers and partners on instance strategy and technical governance
  • •Ensure best practices for core data and integrations
  • •Collaborate with executive teams and platform owners during solution implementation
  • •Serve as an architectural advisor across multiple engagements
  • •Provide architectural knowledge across various workflows
  • •Build relationships with CoEI and business leaders to support digital transformation
  • •Translate customer goals into actionable roadmaps
  • •Convert business and technical requirements into architectural blueprints
  • •Engage with Enterprise Architects to position ServiceNow as a standard platform
  • •Manage technical governance and delivery operating models
  • •Ensure platform health by reducing technical debt with the engagement team
  • •Support sales by scoping and estimating engagements and change orders
  • •Contribute expertise on leading practices related to the ServiceNow platform

Languages

English – Business Fluent

German – Business Fluent

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