Description

As a CRM Account Executive in the Public Sector, you will engage with key accounts, develop sales strategies, and collaborate with teams to drive CRM product success. This role involves building relationships with C-suite executives and ensuring exceptional customer experiences.

Requirements

• •Experience in leveraging or integrating AI into work processes
• •Deep experience in solution sales within CRM or customer engagement
• •Deep understanding of CRM or CSM solution-related business processes
• •Experience leading complex virtual or matrixed teams
• •Ability to understand macro-level business IT needs
• •8+ years of sales experience within complex software solutions
• •Deep industry knowledge of assigned vertical, Public Sector
• •Experience establishing trusted relationships with clients
• •Ability to produce new business and negotiate deals
• •Ability to thrive in a fast-paced, deadline-driven environment
• •Willingness to go above and beyond to win in the market
• •Ability to communicate complex issues in simple terms
• •Ability to forge strong business relationships with C-level execs
• •Excellent communication and presentation skills

Tasks

• •Oversee market success of CRM products in the Public Sector
• •Engage assigned accounts to create new business and pipeline
• •Manage executive relationships for assigned accounts
• •Lead and collaborate with virtual teams across various functions
• •Develop and grow assigned Public Sector accounts
• •Create a sales strategy with a target prospect list
• •Build a regional sales plan for assigned accounts or territory
• •Establish relationships with C-suite personas across CRM solutions
• •Conduct initial discussions and position meetings with executives
• •Collaborate with Solution Consulting to deliver product demonstrations
• •Develop a roadmap to enhance customer experience
• •Act as a trusted advisor on Customer Engagement & Operations
• •Lead CRM opportunities while collaborating with Core Sales Teams
• •Present CRM Workflows offerings to prospects and at events
• •Articulate customer success strategies to streamline presentations
• •Qualify prospects and develop new sales opportunities
• •Manage sales processes and close opportunities
• •Ensure ongoing account management for customer satisfaction