Commercial Account Manager - Telco(m/w/x)

Description

In this role, you will be the key contact for major accounts, focusing on understanding their needs and driving value. Your days will involve strategic planning, consultative selling, and building strong relationships to ensure customer loyalty and revenue growth.

Requirements

• •University or Bachelor's degree
• •Detailed knowledge of key customer types or products
• •Expertise recognized by peers and managers
• •8-12 years of experience
• •Industry experience
• •Experience in product specialty (computers, printers, servers, storage)
• •Good leadership skills
• •Good time management skills
• •Broad understanding of customer needs
• •Ability to coordinate multiple partners
• •High-level customer management relationship building
• •Partner organization intelligence and management skills
• •Advanced sales negotiation and deal closing skills
• •Effective leadership of account resources
• •Expertise in managing end-to-end sales processes
• •Relevant knowledge of client's industry
• •Knowledge of company's solutions
• •Ability to understand customer's business issues
• •Ability to prioritize strategic sales activity
• •Excels in competitive selling skills
• •Sells across platform and specialty
• •Accountability and active learning

Tasks

• •Serve as the main point of contact for large named accounts
• •Understand clients' business and IT challenges
• •Drive value for clients while maximizing revenue
• •Focus on growing base business and new opportunities
• •Manage account planning through scheduled reviews
• •Leverage external partners for solution sales
• •Spend significant time directly with customers
• •Interface with various levels within customer organizations
• •Develop business plans in collaboration with customers
• •Apply consultative-selling techniques to identify opportunities
• •Maintain high customer loyalty and build trust
• •Achieve and manage quarterly and annual quotas
• •Enter and update opportunities in the pipeline tool weekly
• •Implement industry-leading pipeline management practices
• •Execute margin recovery activities and strategies
• •Act as the first interface for international accounts
• •Identify customer requirements and match with company capabilities

Benefits