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WEWellhub

Client Success Director(m/w/x)

München
Full-timeWith Home OfficeSenior

Leading client success for a workplace wellness platform in Munich. Enterprise SaaS account management and German market experience required. Free Gold membership, onsite gym access, digital fitness programs.

Requirements

  • Proven SaaS account management success
  • Enterprise client management (500+ FTEs)
  • German market experience
  • Revenue growth driving
  • Complex client portfolio management
  • People leadership skills
  • Team management and development
  • Strategic account management expertise
  • Navigating complex organizations
  • Decision-making process mapping
  • Identifying organizational business needs
  • Strong stakeholder engagement
  • C-suite executive engagement
  • Engagement with key decision-makers
  • Alignment of solutions with customer needs
  • Exceptional written communication skills
  • Exceptional verbal communication skills
  • Simplifying complex concepts
  • Approachable and engaging presentation
  • Effective data use in sales process
  • Strong analytical mindset
  • Data interpretation and presentation
  • Commercial insight utilization
  • Investment option simplification
  • Passion for account management profession
  • Passion for people management
  • Continuous individual improvement
  • Continuous collective improvement
  • Mandatory team management experience
  • Mandatory enterprise account management experience

Tasks

  • Lead Client Success team in Munich
  • Manage Wellhub Enterprise clients' books of business
  • Build strategic partnerships with key decision-makers
  • Grow impact of Wellhub program
  • Manage commercial relationships and renewals
  • Coach and develop senior client success managers
  • Build long-term relationships with C-suite executives
  • Align Wellhub with business goals and drive results
  • Collaborate with Client Sales, Partnerships, Operations, and Marketing
  • Represent Wellhub at industry events
  • Inspire and empower team members
  • Promote wellbeing and work-life balance

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanNative

Benefits

Healthcare & Fitness

  • Free WELLHUB Gold membership
  • Access to onsite gyms and studios
  • Digital fitness programs
  • Family member addition to WELLHUB plan

Mental Health Support

  • Online wellness resources
  • Meditation support
  • Mental wellbeing support

Free or Subsidized Food

  • Nutrition support

Additional Allowances

  • Home office equipment reimbursement
  • Monthly work allowance

More Vacation Days

  • 30 days paid holiday per year
  • Extra holiday on birthday

Generous Parental Leave

  • 100% paid parental leave
  • Extended leave for new mothers
  • Ramp-back period for new mothers

Career Advancement

  • Career growth platforms
  • Internal opportunity exploration

Learning & Development

  • Interactive development sessions
  • Personalized development roadmap
  • Continuous learning and feedback

Informal Culture

  • Collaborative team environment
  • Supportive team environment
  • Inclusive workplace
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wellhub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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