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NINIQ

Client Solution Architect(m/w/x)

Frankfurt am Main
Full-timeOn-siteExperienced

Operational client contact for consumer intelligence insights, coordinating data modifications and delivery. 2+ years experience with corporate clients required. Volunteer time off.

Requirements

  • 2+ years experience with corporate clients
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Client-centric mindset
  • Collaborative teamwork and project management skills
  • Proactive attitude
  • Focus on continuous improvement and client satisfaction
  • Fluent English and German

Tasks

  • Act as primary operational client contact
  • Gather client requirements
  • Manage delivery timelines
  • Coordinate client data modifications
  • Resolve client quality issues
  • Communicate effectively with clients
  • Coordinate client calls and meetings
  • Collaborate with Customer Success and Sales teams
  • Ensure clear and accurate information exchange
  • Translate requirements into internal work orders
  • Monitor project progress to successful delivery
  • Partner with internal operations teams
  • Troubleshoot client inquiries
  • Resolve client inquiries efficiently
  • Deliver high-quality solutions with precision
  • Identify opportunities to enhance client data
  • Suggest improvements for robust database production
  • Propose cost-effective database approaches
  • Coordinate post-production quality checks
  • Coordinate pre-delivery quality checks
  • Ensure highest level of client service
  • Participate in internal operational meetings
  • Coordinate internal operational meetings
  • Participate in quality review meetings
  • Coordinate quality review meetings
  • Manage client escalation meetings
  • Maintain alignment with Customer Success and Sales
  • Address client concerns

Work Experience

  • 2 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Benefits

Flexible Working

  • Flexible working environment

Social Impact

  • Volunteer time off

Learning & Development

  • LinkedIn Learning

Mental Health Support

  • Employee Assistance Program (EAP)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NIQ and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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