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Client Account Manager(m/w/x)
Nurturing key client relationships for travel policy compliance and spending optimization at travel success platform. Fluent German and English communication skills essential. Comprehensive wellbeing resources.
Requirements
- 2-3 Jahre Erfahrung im Account Management
- Hervorragende Kommunikationsfähigkeiten und Verhandlungssicheres Deutsch/Englisch
- Kundenorientierung und Leidenschaft für Serviceexzellenz
- Analytische Fähigkeiten und starke Organisationsfähigkeiten
- Verkaufsgeschick und nachgewiesene Verhandlungsfähigkeit
- Technische Kompetenz und schnelle Lernbereitschaft
- Proaktive Problemlösungskompetenz und lösungsorientierte Ansätze
- Teamfähigkeit und effektive Zusammenarbeit
- Branchenkenntnisse in Business Travel vorteilhaft
- Eigeninitiative, Selbstmotivation und kontinuierliche Lernbereitschaft
- CV upload in English
- 2-3 years experience in account management
- Excellent communication skills and business fluency
- Customer orientation and passion for service
- Analytical skills and strong organizational skills
- Sales skills and proven negotiation ability
- Technical competency and willingness to learn
- Problem-solving competency and creative approaches
- Teamwork and ability to collaborate effectively
- Business travel industry knowledge advantageous
- Initiative, self-motivation, and learning agility
Tasks
- Nurture key client relationships
- Conduct regular client check-ins
- Identify account growth opportunities
- Ensure travel policy compliance
- Analyze spending patterns for optimization
- Reconcile monthly billing discrepancies
- Verify charges against contracted rates
- Process invoice approvals for payment
- Resolve traveler inquiries and complaints
- Troubleshoot booking and system issues
- Generate and analyze travel reports
- Track KPIs and cost savings
- Present data insights to stakeholders
- Coordinate with airlines and hotels
- Negotiate rates with travel vendors
- Conduct traveler training sessions
- Distribute policy and program updates
- Monitor spending against budgets
- Implement cost-saving initiatives
- Manage booking tool performance
- Develop long-term account strategies
- Prepare quarterly business reviews
Work Experience
- 2 - 3 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
- Microsoft Office Suite
Benefits
Healthcare & Fitness
- Health and welfare insurance
Retirement Plans
- Retirement programs
Generous Parental Leave
- Parental leave
- Adoption assistance
Mental Health Support
- Wellbeing resources
Corporate Discounts
- Travel perks
Learning & Development
- Access to learning platform
- Leadership courses
Career Advancement
- Internal job opportunities
Other Benefits
- Global inclusion groups
Not a perfect match?
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Client Account Manager(m/w/x)
Nurturing key client relationships for travel policy compliance and spending optimization at travel success platform. Fluent German and English communication skills essential. Comprehensive wellbeing resources.
Requirements
- 2-3 Jahre Erfahrung im Account Management
- Hervorragende Kommunikationsfähigkeiten und Verhandlungssicheres Deutsch/Englisch
- Kundenorientierung und Leidenschaft für Serviceexzellenz
- Analytische Fähigkeiten und starke Organisationsfähigkeiten
- Verkaufsgeschick und nachgewiesene Verhandlungsfähigkeit
- Technische Kompetenz und schnelle Lernbereitschaft
- Proaktive Problemlösungskompetenz und lösungsorientierte Ansätze
- Teamfähigkeit und effektive Zusammenarbeit
- Branchenkenntnisse in Business Travel vorteilhaft
- Eigeninitiative, Selbstmotivation und kontinuierliche Lernbereitschaft
- CV upload in English
- 2-3 years experience in account management
- Excellent communication skills and business fluency
- Customer orientation and passion for service
- Analytical skills and strong organizational skills
- Sales skills and proven negotiation ability
- Technical competency and willingness to learn
- Problem-solving competency and creative approaches
- Teamwork and ability to collaborate effectively
- Business travel industry knowledge advantageous
- Initiative, self-motivation, and learning agility
Tasks
- Nurture key client relationships
- Conduct regular client check-ins
- Identify account growth opportunities
- Ensure travel policy compliance
- Analyze spending patterns for optimization
- Reconcile monthly billing discrepancies
- Verify charges against contracted rates
- Process invoice approvals for payment
- Resolve traveler inquiries and complaints
- Troubleshoot booking and system issues
- Generate and analyze travel reports
- Track KPIs and cost savings
- Present data insights to stakeholders
- Coordinate with airlines and hotels
- Negotiate rates with travel vendors
- Conduct traveler training sessions
- Distribute policy and program updates
- Monitor spending against budgets
- Implement cost-saving initiatives
- Manage booking tool performance
- Develop long-term account strategies
- Prepare quarterly business reviews
Work Experience
- 2 - 3 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
- Microsoft Office Suite
Benefits
Healthcare & Fitness
- Health and welfare insurance
Retirement Plans
- Retirement programs
Generous Parental Leave
- Parental leave
- Adoption assistance
Mental Health Support
- Wellbeing resources
Corporate Discounts
- Travel perks
Learning & Development
- Access to learning platform
- Leadership courses
Career Advancement
- Internal job opportunities
Other Benefits
- Global inclusion groups
About the Company
0100 GBT Deutschland GmbH
Industry
Tourism
Description
The company helps colleagues achieve success in travel and fosters an inclusive and collaborative culture.
Not a perfect match?
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