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Client Solution Architect(m/w/x)
Operational client contact for consumer intelligence insights, coordinating data modifications and delivery. 2+ years experience with corporate clients required. Volunteer time off.
Requirements
- 2+ years experience with corporate clients
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Client-centric mindset
- Collaborative teamwork and project management skills
- Proactive attitude
- Focus on continuous improvement and client satisfaction
- Fluent English and German
Tasks
- Act as primary operational client contact
- Gather client requirements
- Manage delivery timelines
- Coordinate client data modifications
- Resolve client quality issues
- Communicate effectively with clients
- Coordinate client calls and meetings
- Collaborate with Customer Success and Sales teams
- Ensure clear and accurate information exchange
- Translate requirements into internal work orders
- Monitor project progress to successful delivery
- Partner with internal operations teams
- Troubleshoot client inquiries
- Resolve client inquiries efficiently
- Deliver high-quality solutions with precision
- Identify opportunities to enhance client data
- Suggest improvements for robust database production
- Propose cost-effective database approaches
- Coordinate post-production quality checks
- Coordinate pre-delivery quality checks
- Ensure highest level of client service
- Participate in internal operational meetings
- Coordinate internal operational meetings
- Participate in quality review meetings
- Coordinate quality review meetings
- Manage client escalation meetings
- Maintain alignment with Customer Success and Sales
- Address client concerns
Work Experience
- 2 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Flexible working environment
Social Impact
- Volunteer time off
Learning & Development
- LinkedIn Learning
Mental Health Support
- Employee Assistance Program (EAP)
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Client Solution Architect(m/w/x)
Operational client contact for consumer intelligence insights, coordinating data modifications and delivery. 2+ years experience with corporate clients required. Volunteer time off.
Requirements
- 2+ years experience with corporate clients
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Client-centric mindset
- Collaborative teamwork and project management skills
- Proactive attitude
- Focus on continuous improvement and client satisfaction
- Fluent English and German
Tasks
- Act as primary operational client contact
- Gather client requirements
- Manage delivery timelines
- Coordinate client data modifications
- Resolve client quality issues
- Communicate effectively with clients
- Coordinate client calls and meetings
- Collaborate with Customer Success and Sales teams
- Ensure clear and accurate information exchange
- Translate requirements into internal work orders
- Monitor project progress to successful delivery
- Partner with internal operations teams
- Troubleshoot client inquiries
- Resolve client inquiries efficiently
- Deliver high-quality solutions with precision
- Identify opportunities to enhance client data
- Suggest improvements for robust database production
- Propose cost-effective database approaches
- Coordinate post-production quality checks
- Coordinate pre-delivery quality checks
- Ensure highest level of client service
- Participate in internal operational meetings
- Coordinate internal operational meetings
- Participate in quality review meetings
- Coordinate quality review meetings
- Manage client escalation meetings
- Maintain alignment with Customer Success and Sales
- Address client concerns
Work Experience
- 2 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Flexible Working
- Flexible working environment
Social Impact
- Volunteer time off
Learning & Development
- LinkedIn Learning
Mental Health Support
- Employee Assistance Program (EAP)
About the Company
NIQ
Industry
Research
Description
The company is the world’s leading consumer intelligence company, delivering insights into consumer buying behavior and growth pathways.
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Full-timeOn-siteExperiencedRodgau - NielsenIQ
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