Skip to content
New Job?Nejo!

Your personal AI career agent

SCScalable GmbH

Client Service Associate - Italian speaking(m/w/x)

Berlin
Full-timeOn-siteJunior

Answering Italian customer inquiries via email and phone for a digital investment platform. Commercial apprenticeship or customer service experience required. Individual education budget, German language classes.

Requirements

  • Commercial apprenticeship or initial customer-facing service experience
  • Strong affinity for digital products
  • Basic interest in financial markets
  • Passion for positive customer experience
  • Ability to find quick, helpful solutions for routine issues
  • Reliability and teamwork skills
  • Ability to work independently
  • Thrives in dynamic, fast-paced environment
  • Fluent Italian (written and spoken)
  • Fluent English (written and spoken)
  • German language skills (plus)

Tasks

  • Answer general inquiries from Italian-speaking customers via email and phone
  • Resolve everyday customer inquiries efficiently
  • Route complex questions to Level 2 experts
  • Capture and share customer feedback for product and process improvements
  • Expand financial knowledge through internal training and self-motivated learning

Education

  • Vocational certification

Languages

  • ItalianBusiness Fluent
  • EnglishBusiness Fluent
  • GermanBasic

Benefits

Learning & Development

  • Knowledge sharing sessions
  • German language classes

Mentorship & Coaching

  • Career development sessions

Additional Allowances

  • Individual education budget

Other Benefits

  • International relocation support
  • Complimentary subscription of Scalable Capital's PRIME+ Broker

Competitive Pay

  • Attractive compensation package

Retirement Plans

  • Company pension scheme

Public Transport Subsidies

  • 50% contribution for Deutschland Jobticket

Healthcare & Fitness

  • Flexible sports activities

Corporate Discounts

  • Discounted sports activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Scalable GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

Like this job?

Beta

Your Career Agent finds similar jobs for you every day.


  • LYNX Berlin

    Trading Support Agent - German Speaking(m/w/x)

    Full-timeOn-siteJunior
    Berlin
  • Scalable GmbH

    Customer Service Associate - Wealth(m/w/x)

    Full-timeTemporary contractOn-siteExperienced
    Berlin
  • Scalable Capital

    Client Service Manager Broker Tax & Trading German speaking(m/w/x)

    Full-timeTemporary contractOn-siteJunior
    Berlin
  • Scalable Capital

    Customer Service Manager Account Services(m/w/x)

    Full-timeTemporary contractOn-siteJunior
    Berlin
  • Next Job Abroad

    German-speaking Finance Customer Service Representative(m/w/x)

    Full-timeOn-siteJunior
    Berlin
View all 100+ similar jobs