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Business Process Expert – Service Process Development(m/w/x)
Optimizing global processes for SAP S/4HANA and CRM systems in life science operations. Several years of business process management and technically oriented service environments experience required. Flexible hybrid and remote work options.
Requirements
- University degree, relevant vocational training, or comparable qualification
- Several years of business process management experience
- In-depth understanding of global service processes
- Experience in project management and stakeholder coordination
- Experience in technically oriented service environments
- Understanding of integrated service applications and interfaces
- Interest in digitalization and AI-based solutions
- Excellent communication and change management skills
- Analytical, structured, and solution-oriented approach
- Strong organizational skills and strategic thinking
- Very good English skills
- Willingness to travel internationally
- German language skills (advantageous)
- Identification with sustainability, openness, and joy
Tasks
- Develop and optimize global end-to-end service processes
- Lead functional coordination for complex international workstreams
- Manage stakeholders and monitor global project progress
- Analyze and document operational service requirements
- Specify business requirements for SAP S/4HANA and CRM systems
- Evaluate application performance within service processes
- Implement digital and AI-based service solutions
- Create process documentation and training materials
- Empower service teams to apply global standards
- Facilitate workshops to promote new ways of working
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CRM
- service platforms
- AI-based process solutions
Benefits
Flexible Working
- Hybrid working model
- Remote work opportunity
Mentorship & Coaching
- Mentoring
- Talent Talks
- Coaching for managers
- Buddy program
- Coaching communities
Career Advancement
- Leadership programs
- Business women network
Learning & Development
- Internal seminar offerings
- Welcome Workshops
Modern Office
- Open office spaces
- Terraces
Free or Subsidized Food
- Company restaurant
- Vegetarian and vegan options
- Bistro with ice cream
Healthcare & Fitness
- Fitness studio
Childcare
- Daycare center
Other Benefits
- Comprehensive onboarding
- Virtual onboarding platform
Informal Culture
- Mutual support and teamspirit
- International collaboration
Startup Environment
- Agile working communities
Not a perfect match?
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Business Process Expert – Service Process Development(m/w/x)
Optimizing global processes for SAP S/4HANA and CRM systems in life science operations. Several years of business process management and technically oriented service environments experience required. Flexible hybrid and remote work options.
Requirements
- University degree, relevant vocational training, or comparable qualification
- Several years of business process management experience
- In-depth understanding of global service processes
- Experience in project management and stakeholder coordination
- Experience in technically oriented service environments
- Understanding of integrated service applications and interfaces
- Interest in digitalization and AI-based solutions
- Excellent communication and change management skills
- Analytical, structured, and solution-oriented approach
- Strong organizational skills and strategic thinking
- Very good English skills
- Willingness to travel internationally
- German language skills (advantageous)
- Identification with sustainability, openness, and joy
Tasks
- Develop and optimize global end-to-end service processes
- Lead functional coordination for complex international workstreams
- Manage stakeholders and monitor global project progress
- Analyze and document operational service requirements
- Specify business requirements for SAP S/4HANA and CRM systems
- Evaluate application performance within service processes
- Implement digital and AI-based service solutions
- Create process documentation and training materials
- Empower service teams to apply global standards
- Facilitate workshops to promote new ways of working
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CRM
- service platforms
- AI-based process solutions
Benefits
Flexible Working
- Hybrid working model
- Remote work opportunity
Mentorship & Coaching
- Mentoring
- Talent Talks
- Coaching for managers
- Buddy program
- Coaching communities
Career Advancement
- Leadership programs
- Business women network
Learning & Development
- Internal seminar offerings
- Welcome Workshops
Modern Office
- Open office spaces
- Terraces
Free or Subsidized Food
- Company restaurant
- Vegetarian and vegan options
- Bistro with ice cream
Healthcare & Fitness
- Fitness studio
Childcare
- Daycare center
Other Benefits
- Comprehensive onboarding
- Virtual onboarding platform
Informal Culture
- Mutual support and teamspirit
- International collaboration
Startup Environment
- Agile working communities
About the Company
Sartorius Stedim Biotech GmbH
Industry
Pharmaceuticals
Description
The company is a growing global life science company that helps translate scientific discoveries into real-world medicine.
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Full-timeWith HomeofficeSeniorGöttingen - Sartorius Lab Instruments GmbH & Co. KG
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