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Business Process Expert Instrument Service(m/w/x)
Designing global business processes for scientific instrument support, including international rollouts. Initial experience with Six Sigma, Lean, or Agile methods essential. 30 vacation days, remote options, flextime.
Requirements
- University degree in industrial engineering or completed subject-related apprenticeship with initial work experience
- Initial experience in project management methods and tools for process analysis and improvement such as Six Sigma, Lean, and agile project management
- Experience in technical-oriented service, ideally in the Sartorius service environment
- Relevant service management software knowledge and good SAP ERP knowledge (e.g. CS, SD, MM) and CRM knowledge are an advantage
- Very good written and spoken English skills, German is a plus
- Intercultural competences and willingness to travel internationally (approx. 20%)
- Identification with core values: Sustainability, Openness, Enjoyment
Tasks
- Develop global service business processes
- Perform end-to-end service processes for international rollouts
- Support interdisciplinary and global projects
- Record process and system requirements from operational service
- Ensure sustainable process documentation
- Advise and train local service units on global processes
- Conduct training sessions and optimize training documentation
- Organize and perform system tests for changes and updates
- Coordinate projects on processes, organization, and digitalization
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Six Sigma
- Lean
- SAP ERP
Benefits
Bonuses & Incentives
- Vacation and holiday bonuses
Retirement Plans
- Pension benefits
More Vacation Days
- 30 vacation days
Flexible Working
- Remote options
- Flextime
- Flexible work schedules
Workation & Sabbatical
- Sabbaticals
Modern Office
- Open office spaces
Free or Subsidized Food
- Company restaurant with vegetarian options
Healthcare & Fitness
- Fitness studio
Childcare
- Daycare center
Other Benefits
- Mutual support
Informal Culture
- Team spirit
- International collaboration
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Business Process Expert Instrument Service(m/w/x)
Designing global business processes for scientific instrument support, including international rollouts. Initial experience with Six Sigma, Lean, or Agile methods essential. 30 vacation days, remote options, flextime.
Requirements
- University degree in industrial engineering or completed subject-related apprenticeship with initial work experience
- Initial experience in project management methods and tools for process analysis and improvement such as Six Sigma, Lean, and agile project management
- Experience in technical-oriented service, ideally in the Sartorius service environment
- Relevant service management software knowledge and good SAP ERP knowledge (e.g. CS, SD, MM) and CRM knowledge are an advantage
- Very good written and spoken English skills, German is a plus
- Intercultural competences and willingness to travel internationally (approx. 20%)
- Identification with core values: Sustainability, Openness, Enjoyment
Tasks
- Develop global service business processes
- Perform end-to-end service processes for international rollouts
- Support interdisciplinary and global projects
- Record process and system requirements from operational service
- Ensure sustainable process documentation
- Advise and train local service units on global processes
- Conduct training sessions and optimize training documentation
- Organize and perform system tests for changes and updates
- Coordinate projects on processes, organization, and digitalization
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Six Sigma
- Lean
- SAP ERP
Benefits
Bonuses & Incentives
- Vacation and holiday bonuses
Retirement Plans
- Pension benefits
More Vacation Days
- 30 vacation days
Flexible Working
- Remote options
- Flextime
- Flexible work schedules
Workation & Sabbatical
- Sabbaticals
Modern Office
- Open office spaces
Free or Subsidized Food
- Company restaurant with vegetarian options
Healthcare & Fitness
- Fitness studio
Childcare
- Daycare center
Other Benefits
- Mutual support
Informal Culture
- Team spirit
- International collaboration
About the Company
Sartorius Lab Instruments GmbH & Co. KG
Industry
Healthcare
Description
Das Unternehmen ist Teil der Lösung im Kampf gegen Krebs, Demenz und viele andere Krankheiten. Unsere Technologien helfen, wissenschaftliche Entdeckungen schneller in die reale Medizin zu übersetzen.
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