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Sartorius Lab Instruments GmbH & Co. KG
last mo.

Business Process Expert Instrument Service(m/w/x)

Göttingen
Full-timeWith Home OfficeJunior

Description

In this role, you will enhance global service processes by developing new services and optimizing existing workflows. Your day-to-day responsibilities will involve collaborating on projects, training local teams, and ensuring effective system implementations.

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Requirements

  • •University degree in industrial engineering or completed subject-related apprenticeship with initial work experience
  • •Initial experience in project management methods and tools for process analysis and improvement such as Six Sigma, Lean, and agile project management
  • •Experience in technical-oriented service, ideally in the Sartorius service environment
  • •Relevant service management software knowledge and good SAP ERP knowledge (e.g. CS, SD, MM) and CRM knowledge are an advantage
  • •Very good written and spoken English skills, German is a plus
  • •Intercultural competences and willingness to travel internationally (approx. 20%)
  • •Identification with core values: Sustainability, Openness, Enjoyment

Education

Bachelor's degree
OR
Vocational certification

Tasks

  • •Develop global service business processes
  • •Perform end-to-end service processes for international rollouts
  • •Support interdisciplinary and global projects
  • •Record process and system requirements from operational service
  • •Ensure sustainable process documentation
  • •Advise and train local service units on global processes
  • •Conduct training sessions and optimize training documentation
  • •Organize and perform system tests for changes and updates
  • •Coordinate projects on processes, organization, and digitalization

Tools & Technologies

Six SigmaLeanSAP ERP

Languages

English – Business Fluent

German – Basic

Benefits

Bonuses & Incentives

  • •Vacation and holiday bonuses

Retirement Plans

  • •Pension benefits

More Vacation Days

  • •30 vacation days

Flexible Working

  • •Remote options
  • •Flextime
  • •Flexible work schedules

Workation & Sabbatical

  • •Sabbaticals

Modern Office

  • •Open office spaces

Free or Subsidized Food

  • •Company restaurant with vegetarian options

Healthcare & Fitness

  • •Fitness studio

Childcare

  • •Daycare center

Other Benefits

  • •Mutual support

Informal Culture

  • •Team spirit
  • •International collaboration
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