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ABAbbott

Business Process Architect(m/w/x)

Wiesbaden
Full-timeOn-siteSenior

Architecting business processes for diabetes management products, optimizing text recognition and e-invoice interfaces. 10+ years of e-commerce, supply chain, and IT solutions experience required. Focus on German reimbursement system and agile project management.

Requirements

  • University degree in economics, business administration, or business information technology, or 5+ years of experience in major accountabilities
  • 5-7 years experience in medical devices/pharma, e-commerce, or payer industries
  • 10+ years work experience in e-commerce, supply chain, customer experience, and IT solutions development/use
  • Understanding of German reimbursement system
  • Proven project and process management skills (Classic and Agile)
  • Action and solution-oriented, accountability-taking team player
  • Strong analytical and stakeholder management skills
  • Experience in pharma/medical device reimbursement or payer/disease management functions
  • Previous IT industry experience (e-commerce, Salesforce) and working with international teams is advantageous
  • In-depth knowledge of German reimbursement system
  • Hands-on experience/understanding of diabetes and blood glucose measuring business
  • Experience in building products
  • Certified Project Management Trainings (e.g. Scrum, PMP, Six Sigma)
  • Engaging personality for sustainable relationships and effective stakeholder communication; Excellent MS Office skills
  • Self-starter
  • Customer focused and service-oriented behavior
  • Teamwork spirit
  • Reliable in meeting timelines
  • Flexibility

Tasks

  • Architect business processes from creation to optimization
  • Optimize core processes like text recognition and document verification
  • Manage e-invoice creation and interface with roaming partners
  • Drive operational excellence by closing process gaps
  • Resolve interface and system errors
  • Improve operational processes and customer experience
  • Collaborate with internal and external teams for process improvements
  • Handle document-related topics and coordinate improvement measures
  • Manage eKV creation processes and prescription verification
  • Ensure procedural compliance with statutory health insurance contracts
  • Coordinate technical and process actions to resolve interface issues
  • Support accurate and timely invoicing
  • Translate statutory health insurance rules into operational processes
  • Reduce processing errors through targeted optimization
  • Derive process improvements from clearing cases
  • Prevent recurring disruptions
  • Serve as central point of contact for complex inquiries
  • Collaborate to correct deviations from upstream processes
  • Oversee end-to-end supply workflow
  • Manage RSP status and handle clearing cases
  • Develop recommendations considering financial impact and contractual requirements
  • Manage network of internal stakeholders and health insurance partners
  • Identify trends, inefficiencies, and improvement opportunities
  • Conduct benchmarking and apply best practices

Work Experience

  • 5 - 7 years

Education

  • Bachelor's degree

Languages

  • GermanFluent
  • EnglishFluent

Tools & Technologies

  • Salesforce
  • MS Office
  • Scrum
  • PMP
  • Six Sigma
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Abbott and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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