Description

In this role, you will focus on enhancing business processes across the DACH region, facilitating workshops, and ensuring documentation is current. Your day-to-day responsibilities will involve managing system updates and supporting continuous process improvements.

Requirements

• •Bachelor's degree in economics, data science, statistics, mathematics, computer science, or related field
• •Minimum 3 years of experience in process management optimization
• •Excellent analytical and conceptual abilities
• •Highly competent in using MS Office and process/project management tools
• •Experience in tools such as Smartsheet, Lucidchart, Miro, UIPath
• •Experience with CRM system Salesforce.com is an advantage
• •Business analysis/controlling experience and skills are an advantage
• •Experience within medical device sector and know-how of regulations is an advantage
• •Very good German and English skills (fluent, written and oral)
• •Typically requires a Bachelor’s degree and a minimum of 2-5 years of related experience

Tasks

• •Identify and improve business processes
• •Support and implement processes for commercial purposes
• •Act as a business expert in process mapping
• •Facilitate process mapping workshops with stakeholders
• •Manage and enhance process documentation
• •Ensure all information is up to date
• •Manage system updates and enhancements
• •Test systems to ensure continuity of service
• •Support process improvements through mapping and analysis
• •Plan, monitor, and optimize relevant processes and tools
• •Provide third-level support for daily business requests

Tools & Technologies

Benefits