Salesforce.com Germany GmbH
Business Operations Manager (Sales Programs, Pipeline Business Partner)(m/w/x)
Full-timeOn-siteSenior
München
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SEServiceNow
Business Operations Manager - Customer Excellence Group(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Optimizing customer business performance through strategic advice and data-driven growth recommendations for AI-enhanced tech clients. Extensive business operations or strategy experience and German/English fluency required. Working with 8,100+ clients, including Fortune 500®.
Requirements
- Experience integrating AI into work processes
- Extensive experience in business operations or strategy
- Fluency in German and English
- Ability to partner with senior executives
- Track record leading cross-functional initiatives
- Strong financial acumen and budgeting experience
- Mastery in data storytelling and KPIs
- Experience driving internal communications strategy
- Proactive mindset and bias for action
Tasks
- Advise VPs and AVPs on business strategy
- Lead and own business performance reviews
- Translate data into actionable growth recommendations
- Design and manage scorecards and KPIs
- Monitor GRR, NRR, and adoption trends
- Develop remediation plans for at-risk customers
- Drive headcount and budget planning with Finance
- Prepare insights for QBRs and customer meetings
- Manage the cadence of priority reporting deliverables
- Facilitate strategic planning and operational reviews
- Lead internal communications and executive visibility
- Create compelling All Hands and newsletter materials
- Curate social content to strengthen team culture
- Support VP participation in internal events
- Foster a culture of continuous improvement
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI-powered tools
Benefits
Other Benefits
- Reasonable accommodation for application
- Alternative application methods
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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SEServiceNow
Business Operations Manager - Customer Excellence Group(m/w/x)
München
Full-timeOn-siteSenior
AI/ML
Nejo AI Summary
Optimizing customer business performance through strategic advice and data-driven growth recommendations for AI-enhanced tech clients. Extensive business operations or strategy experience and German/English fluency required. Working with 8,100+ clients, including Fortune 500®.
Requirements
- Experience integrating AI into work processes
- Extensive experience in business operations or strategy
- Fluency in German and English
- Ability to partner with senior executives
- Track record leading cross-functional initiatives
- Strong financial acumen and budgeting experience
- Mastery in data storytelling and KPIs
- Experience driving internal communications strategy
- Proactive mindset and bias for action
Tasks
- Advise VPs and AVPs on business strategy
- Lead and own business performance reviews
- Translate data into actionable growth recommendations
- Design and manage scorecards and KPIs
- Monitor GRR, NRR, and adoption trends
- Develop remediation plans for at-risk customers
- Drive headcount and budget planning with Finance
- Prepare insights for QBRs and customer meetings
- Manage the cadence of priority reporting deliverables
- Facilitate strategic planning and operational reviews
- Lead internal communications and executive visibility
- Create compelling All Hands and newsletter materials
- Curate social content to strengthen team culture
- Support VP participation in internal events
- Foster a culture of continuous improvement
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- AI-powered tools
Benefits
Other Benefits
- Reasonable accommodation for application
- Alternative application methods
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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