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HEHelloFresh

Associate Director International Supplier FSQA(m/w/x)

Berlin
Full-timeWith Home OfficeSenior

Developing and implementing food safety strategies for international meal-kit ingredient suppliers at a global meal-kit delivery service. Proven leadership experience in FSQA across manufacturing, supply chain, or retail preferred. Berlin relocation support, HelloFresh box discounts.

Requirements

  • Degree in Food Science or similar subject
  • In-depth working knowledge of food safety and quality management systems (HACCP, GFSI, SEDEX etc.)
  • Proven leadership experience in FSQA (manufacturing, supply chain, retail) (ideally)
  • Experience with category-specific food manufacturing (ideally)
  • Confident stakeholder management, influence, and communication skills
  • Strong leadership and communication skills
  • Experience building strategies and driving impactful change
  • High organization, detail-orientation, and multi-project management skills
  • Excellent data analysis and understanding capabilities
  • Willingness to travel

Tasks

  • Understand FSQA risks and develop prioritized strategies.
  • Implement strategies across the international business.
  • Communicate strategies to relevant stakeholders.
  • Collaborate with DC FSQA operations to address escalated issues.
  • Resolve escalated issues from distribution centers.
  • Enhance product quality and compliance.
  • Provide technical expertise and guidance on Supplier Operations.
  • Ensure legal compliance in Supplier Operations.
  • Build internal capability by sharing knowledge.
  • Raise awareness and accountability among relevant teams.
  • Develop and communicate food safety and quality programs.
  • Ensure programs remain relevant and effective.
  • Mitigate risks through programs.
  • Drive systemized quality improvements within the category.
  • Establish and maintain standardized processes and controls.
  • Ensure consistency and compliance with company policies and regulations.
  • Evolve supplier management practices.
  • Elevate product quality.
  • Lead FSQA International compliance program implementation.
  • Utilize and evolve key business metrics for decision-making.
  • Analyze quality errors and supplier compliance data.
  • Monitor food safety complaints, NPS scores, and Trustpilot reviews.
  • Collaborate with international FSQA teams.
  • Align and implement international FSQA strategy.
  • Align and implement OKRs and KPIs.
  • Collaborate with various teams to drive product and operational improvements.
  • Work with sustainability, PR, Legal, and Customer Care teams on strategic topics.
  • Lead the business crisis management team during food safety incidents.
  • Support business continuity.
  • Protect customers, employees, and the brand.
  • Build strategic relationships with industry stakeholders and authorities.
  • Represent the company to organizations like GFSI and Global GAP.
  • Represent the company when required.
  • Stay updated on future legislative changes.
  • Stay updated on industry best practices.
  • Incorporate new thinking into systems, processes, and category strategies.
  • Support new country and vertical launches.
  • Develop strategies to manage risks, including Ready to Eat food manufacturing.
  • Elevate, drive, and embed a food safety and quality culture.
  • Manage and develop a team of FSQA employees.
  • Ensure sufficient resources to support business activities.
  • Support activities like tenders, NID, and EID.

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • HACCP
  • GFSI
  • SEDEX

Benefits

Competitive Pay

  • Competitive compensation

Retirement Plans

  • Subsidized pension scheme

Other Benefits

  • Berlin relocation support
  • HelloFresh Academy access

Flexible Working

  • Hybrid working model

Corporate Discounts

  • HelloFresh box discounts

Free or Subsidized Food

  • Office meals

Learning & Development

  • Annual learning and development budget
  • German language learning budget

Mental Health Support

  • Mental health support
  • Wellbeing platforms (Headspace, Spill)

Parking & Commuter Benefits

  • Transportation perks

Family Support

  • Working-parent-friendly benefits

Healthcare & Fitness

  • 24/7 gym access

Workation & Sabbatical

  • Sabbatical leave options
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HelloFresh and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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