Vistar Media
Account Manager, DACH(m/w/x)
Full-timeWith HomeofficeExperienced
Hamburg
New Job?Nejo!
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TR
TrustpilotAccount Manager MM (DACH)(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
Description
You will drive growth within the DACH market by managing renewals and strategic expansions, ensuring customers realize long-term value through proactive account planning.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management, renewals, or customer-facing SaaS roles
- •Understanding of retention, NRR, upsell, and cross-sell
- •Commercial awareness linking product value to outcomes
- •Portfolio management and CRM data accuracy skills
- •Excellent communication, stakeholder management, and negotiation skills
- •Ability to analyse performance data and forecast
- •Cross-functional collaboration in target-driven environments
- •Understanding of digital advertising or search marketing (preferred)
Tasks
- •Retain and grow a portfolio of DACH market customers
- •Manage the end-to-end renewal process
- •Deliver high gross renewal rates and predictable retention
- •Drive portfolio expansion through upselling and cross-selling
- •Achieve strong net revenue retention and growth
- •Build detailed account plans and stakeholder maps
- •Maintain accurate forecasts within Salesforce
- •Lead strategic business reviews and contract discussions
- •Partner with Customer Success to ensure value realization
- •Collaborate with Marketing to develop customer stories
- •Provide customer feedback to the Product team
- •Ensure data accuracy and pipeline visibility
Tools & Technologies
CRM systems
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Bonuses & Incentives
- •Lucrative commission model
- •Company bonus
Career Advancement
- •Continuous career development
Mentorship & Coaching
- •Training and personalized coaching
Purpose-Driven Work
- •2 paid volunteer days
Healthcare & Fitness
- •€50 monthly health allowance
Additional Allowances
- •€44 monthly flexible allowance
Mental Health Support
- •Access to wellbeing apps
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TR
TrustpilotAccount Manager MM (DACH)(m/w/x)
Hamburg
Full-timeWith Home OfficeExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive growth within the DACH market by managing renewals and strategic expansions, ensuring customers realize long-term value through proactive account planning.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management, renewals, or customer-facing SaaS roles
- •Understanding of retention, NRR, upsell, and cross-sell
- •Commercial awareness linking product value to outcomes
- •Portfolio management and CRM data accuracy skills
- •Excellent communication, stakeholder management, and negotiation skills
- •Ability to analyse performance data and forecast
- •Cross-functional collaboration in target-driven environments
- •Understanding of digital advertising or search marketing (preferred)
Tasks
- •Retain and grow a portfolio of DACH market customers
- •Manage the end-to-end renewal process
- •Deliver high gross renewal rates and predictable retention
- •Drive portfolio expansion through upselling and cross-selling
- •Achieve strong net revenue retention and growth
- •Build detailed account plans and stakeholder maps
- •Maintain accurate forecasts within Salesforce
- •Lead strategic business reviews and contract discussions
- •Partner with Customer Success to ensure value realization
- •Collaborate with Marketing to develop customer stories
- •Provide customer feedback to the Product team
- •Ensure data accuracy and pipeline visibility
Tools & Technologies
CRM systems
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Bonuses & Incentives
- •Lucrative commission model
- •Company bonus
Career Advancement
- •Continuous career development
Mentorship & Coaching
- •Training and personalized coaching
Purpose-Driven Work
- •2 paid volunteer days
Healthcare & Fitness
- •€50 monthly health allowance
Additional Allowances
- •€44 monthly flexible allowance
Mental Health Support
- •Access to wellbeing apps
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Trustpilot
Industry
Media
Description
The company runs the world's largest independent consumer review platform, helping consumers and businesses build trust through reviews.
Not a perfect match?
- Vistar Media
Account Manager, DACH(m/w/x)
Full-timeWith HomeofficeExperiencedHamburg - Ingestro
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Full-timeWith HomeofficeExperiencedHamburg, Berlin - Tripadvisor
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