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EO
EOS GmbH Electro Optical Systems
2mo ago

1st Level IT Support Specialist(m/w/x)

Krailling
Full-timeOn-siteExperienced

Description

In this role, you will be the first point of contact for IT support, handling everything from logging service requests to troubleshooting common issues. Your day will involve assisting with hardware setups, maintaining systems, and ensuring a smooth onboarding experience for users.

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Requirements

  • •Vocational training in IT or equivalent degree
  • •Minimum 2 years experience in IT support
  • •Basic knowledge of Windows, Microsoft Office, and networking
  • •Strong service-oriented mindset and ability to work independently
  • •Fluency in German and English

Education

Vocational certification

Work Experience

2 years

Tasks

  • •Receive and log IT incidents and service requests
  • •Provide first-level troubleshooting for standard issues
  • •Escalate complex incidents to 2nd Level Support
  • •Assist with workstation setups and hardware rollouts
  • •Install software applications
  • •Maintain and support Windows and Mac systems
  • •Update IT inventory records for hardware and software
  • •Support user onboarding and offboarding processes
  • •Enforce IT policies, standards, and security protocols

Languages

German – Business Fluent

English – Business Fluent

Benefits

Flexible Working

  • •Flexible working time models

More Vacation Days

  • •30 days of vacation

Public Transport Subsidies

  • •Travel allowance for public transport

Company Bike

  • •Job bike

Parking & Commuter Benefits

  • •Parking spaces
  • •Charging facilities for electric vehicles

Additional Allowances

  • •Childcare allowance
  • •Reimbursement of relocation expenses

Workation & Sabbatical

  • •Possibility of personal timeout

Healthcare & Fitness

  • •Health offerings

Free or Subsidized Food

  • •Company restaurant

Learning & Development

  • •Targeted further education opportunities

Corporate Discounts

  • •Corporate Benefits for employees
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of EOS GmbH Electro Optical Systems and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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