roadsurfer
Junior Customer Success Expert(m/w/x)
Full-time/Part-timeWith HomeofficeJunior
München
New Job?Nejo!
The AI Job Search Engine
RO
roadsurfer(Junior) Customer Success Expert(m/w/x)
München
Full-time, Part-timeWith Home OfficeJunior
Description
As a Junior Customer Success Expert, you will be the go-to person for customers, helping them navigate travel challenges and ensuring their needs are met. This role involves providing support via phone, managing bookings, and collaborating with various teams to enhance service quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enjoyment of customer service and creative problem-solving
- •Strong communication skills in German and English
- •Confidence in handling complaints
- •Positive mindset
- •Genuine passion for camping, travel, and road trips
Tasks
- •Provide first-level support to customers
- •Assist customers with travel-related challenges
- •Ensure end-to-end resolution of cases
- •Focus on roadside assistance inquiries
- •Utilize AI tools for targeted customer support
- •Handle booking adjustments, including updates and cancellations
- •Coordinate existing bookings and subscriptions
- •Support the management of customer claims
- •Collaborate with product development and international teams
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Flexible work hours
Informal Culture
- •Collegial atmosphere
- •Dogs in the office
Team Events
- •Team events
Learning & Development
- •Personal development support
Additional Allowances
- •Annual camper budget
Company Bike
- •Job bike offer
Corporate Discounts
- •Corporate benefits platform
- •Family & friends discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of roadsurfer and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RO
roadsurfer(Junior) Customer Success Expert(m/w/x)
München
Full-time, Part-timeWith Home OfficeJunior
New Job?Nejo!
The AI Job Search Engine
Description
As a Junior Customer Success Expert, you will be the go-to person for customers, helping them navigate travel challenges and ensuring their needs are met. This role involves providing support via phone, managing bookings, and collaborating with various teams to enhance service quality.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enjoyment of customer service and creative problem-solving
- •Strong communication skills in German and English
- •Confidence in handling complaints
- •Positive mindset
- •Genuine passion for camping, travel, and road trips
Tasks
- •Provide first-level support to customers
- •Assist customers with travel-related challenges
- •Ensure end-to-end resolution of cases
- •Focus on roadside assistance inquiries
- •Utilize AI tools for targeted customer support
- •Handle booking adjustments, including updates and cancellations
- •Coordinate existing bookings and subscriptions
- •Support the management of customer claims
- •Collaborate with product development and international teams
Languages
German – Business Fluent
English – Business Fluent
Benefits
Flexible Working
- •Flexible work hours
Informal Culture
- •Collegial atmosphere
- •Dogs in the office
Team Events
- •Team events
Learning & Development
- •Personal development support
Additional Allowances
- •Annual camper budget
Company Bike
- •Job bike offer
Corporate Discounts
- •Corporate benefits platform
- •Family & friends discounts
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of roadsurfer and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
roadsurfer
Industry
Transportation
Description
Das Unternehmen ist Europas größter Anbieter von Campervan-Vermietungen und bietet eine Plattform zur Entdeckung und Buchung einzigartiger Campingplätze.
Not a perfect match?
- roadsurfer
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