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CHCHABB ABB Schweiz AG

Training Admin & Order Handling Specialist(m/w/x)

Untersiggenthal
Full-timeOn-siteJunior

Order processing and customer support coordination across Sales, Production, SCM, and Logistics in solutions for diverse industries. Commercial apprenticeship with practical order handling experience required. Involves social media content creation for webpage.

Requirements

  • Commercial apprenticeship degree with practical experience in order handling
  • Experience in social media posts and content creation of webpage
  • Fluency in German and English
  • Professional task management skills
  • Highly organized with a structured approach
  • Communication skills and effective networking abilities
  • Knowledge of SAP, Salesforce, and BOL

Tasks

  • Provide customer support for order and payment inquiries
  • Implement customer support strategies to enhance service quality
  • Oversee progress towards established targets and implement improvements
  • Process orders by coordinating with Sales, Production, SCM, and Logistics
  • Ensure compliance with internal and external guidelines for order processing
  • Monitor and control orders, invoices, and payments
  • Act as the first point of contact for customer queries and orders
  • Resolve customer issues and ensure effective communication
  • Manage training logistics and content for customer satisfaction
  • Maintain the Learning Center webpage and enhance social media presence

Education

  • Vocational certification

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • SAP
  • Salesforce
  • BOL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHABB ABB Schweiz AG and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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