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COCoperion K-Tron (Schweiz) GmbH

Customer Service Administrative Assistant(m/w/x)

Niederlenz
Full-timeOn-siteExperienced

Managing service assignments and invoicing for industrial compounding and extrusion machinery. Fluent English and German, with international experience expected. Work with ERP systems in a specialized industrial machinery environment.

Requirements

  • Experience as sales assistant or customer service assistant
  • Technical curiosity and interest in machinery or industrial equipment
  • Experience in an international environment
  • Very good spoken and written skills in English and German; French or Spanish is an advantage
  • Proficiency in MS Office and ERP experience
  • Flexibility, teamwork orientation, and reliability
  • Ability to manage stress and peak workloads
  • Independence and self-motivation

Tasks

  • Record and invoice service assignments in the local ERP system
  • Manage and invoice maintenance contracts
  • Upload invoices to various portals
  • Assist with reminders for outstanding invoices
  • Create credit notes
  • Schedule appointments and follow up with worldwide customers
  • Prepare weekly sales and monthly leads reports
  • Analyze backlog and warranty costs per month
  • Estimate weekly service revenue
  • Create presentations in PowerPoint
  • Process customer spare parts orders
  • Handle exchange deliveries and create credit notes (RMA)
  • Assist service technicians with administrative tasks for customer service visits

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent
  • FrenchBasic
  • SpanishBasic

Tools & Technologies

  • MS Office
  • ERP
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Coperion K-Tron (Schweiz) GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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