Your personal AI career agent
Sales Customer Support Specialist(m/w/x)
Order processing and customer support for turbocharger and digital solutions in marine and energy sectors. Several years of professional experience and German/English language skills required. Smart working, childcare support, and flexible model.
Requirements
- Commercial or technical apprenticeship, preferably with bachelor’s degree in economics or related field
- Several years of professional experience
- German and English language skills required, other languages advantageous
- Experience in order processing SAP R/3 SD Module & preferable in S4Hana
- Interest in technology, particularly turbochargers
- Ability to manage multiple tasks and set priorities
- Results oriented with problem-solving skills in ambiguous situations
- Strong cross-function coordination and interpersonal communication skills, teamwork spirit required
- Self-motivated personality
- Excellent written, verbal communication and presentation skills
- Advance knowledge of MS Excel preferable
- Advance knowledge of Power BI Reports preferable
Tasks
- Act as first point of contact for customers
- Ensure smooth and positive order-to-cash experience
- Import monthly customer forecasts into SAP system
- Enter customer orders accurately in SAP
- Collaborate with logistics team for timely deliveries
- Monitor and follow up on delivery schedules
- Update and maintain customer platforms
- Build strong relationships with customers and internal teams
- Handle customer complaints and carrier claims professionally
- Communicate order progress and solve issues proactively
- Coordinate transport orders with forwarders via EDI
- Prepare customs and shipping documents
- Analyze data to improve service and efficiency
- Contribute to continuous improvement initiatives
- Track and resolve outstanding customer payments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Native
- other – Basic
Tools & Technologies
- SAP R/3 SD Module
- S4Hana
- MS Excel
- Power BI Reports
Benefits
Free or Subsidized Food
- Canteen
Childcare
- Childcare
Modern Office
- Modern office
Flexible Working
- Smart working
- Flexible working model
More Vacation Days
- Attractive holiday plans
Mental Health Support
- Employee Assistance Program
Not a perfect match?
- Magna Electronics Europe GmbH & Co. OHGFull-timeOn-siteExperiencedWaldshut-Tiengen
- Coperion K-Tron (Schweiz) GmbH
Customer Service Administrative Assistant(m/w/x)
Full-timeOn-siteExperiencedNiederlenz - CHABB ABB Schweiz AG
Training Admin & Order Handling Specialist(m/w/x)
Full-timeOn-siteJuniorUntersiggenthal - HITACHI ENERGY LTD
Service Project/Tender Specialist - Power Converters(m/w/x)
Full-timeOn-siteExperiencedTurgi - KION Intralogistic Solutions Switzerland AG (ITS-CH)
Technischer Support Ersatzteildienst(m/w/x)
Full-timeOn-siteExperiencedOtelfingen
Sales Customer Support Specialist(m/w/x)
Order processing and customer support for turbocharger and digital solutions in marine and energy sectors. Several years of professional experience and German/English language skills required. Smart working, childcare support, and flexible model.
Requirements
- Commercial or technical apprenticeship, preferably with bachelor’s degree in economics or related field
- Several years of professional experience
- German and English language skills required, other languages advantageous
- Experience in order processing SAP R/3 SD Module & preferable in S4Hana
- Interest in technology, particularly turbochargers
- Ability to manage multiple tasks and set priorities
- Results oriented with problem-solving skills in ambiguous situations
- Strong cross-function coordination and interpersonal communication skills, teamwork spirit required
- Self-motivated personality
- Excellent written, verbal communication and presentation skills
- Advance knowledge of MS Excel preferable
- Advance knowledge of Power BI Reports preferable
Tasks
- Act as first point of contact for customers
- Ensure smooth and positive order-to-cash experience
- Import monthly customer forecasts into SAP system
- Enter customer orders accurately in SAP
- Collaborate with logistics team for timely deliveries
- Monitor and follow up on delivery schedules
- Update and maintain customer platforms
- Build strong relationships with customers and internal teams
- Handle customer complaints and carrier claims professionally
- Communicate order progress and solve issues proactively
- Coordinate transport orders with forwarders via EDI
- Prepare customs and shipping documents
- Analyze data to improve service and efficiency
- Contribute to continuous improvement initiatives
- Track and resolve outstanding customer payments
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- German – Native
- English – Native
- other – Basic
Tools & Technologies
- SAP R/3 SD Module
- S4Hana
- MS Excel
- Power BI Reports
Benefits
Free or Subsidized Food
- Canteen
Childcare
- Childcare
Modern Office
- Modern office
Flexible Working
- Smart working
- Flexible working model
More Vacation Days
- Attractive holiday plans
Mental Health Support
- Employee Assistance Program
About the Company
Accelleron
Industry
Manufacturing
Description
The company is a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications, accelerating sustainability in the marine and energy industries.
Not a perfect match?
- Magna Electronics Europe GmbH & Co. OHG
Mitarbeiter Sales & Customs Administration(m/w/x)
Full-timeOn-siteExperiencedWaldshut-Tiengen - Coperion K-Tron (Schweiz) GmbH
Customer Service Administrative Assistant(m/w/x)
Full-timeOn-siteExperiencedNiederlenz - CHABB ABB Schweiz AG
Training Admin & Order Handling Specialist(m/w/x)
Full-timeOn-siteJuniorUntersiggenthal - HITACHI ENERGY LTD
Service Project/Tender Specialist - Power Converters(m/w/x)
Full-timeOn-siteExperiencedTurgi - KION Intralogistic Solutions Switzerland AG (ITS-CH)
Technischer Support Ersatzteildienst(m/w/x)
Full-timeOn-siteExperiencedOtelfingen