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Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)
Improving product content quality and resolving digital ticket issues for travel experiences. Operations management expertise required. Work from anywhere for 30 days, quarterly team events.
Requirements
- Expertise in Operations Management, Customer Care, or related field
- Proven track record of driving operational excellence
- Strong problem-solving abilities
- Excellent data analysis capabilities
- Effective communication skills
- Ability to manage multiple high-impact projects
- Prioritization and timely task delivery
- Fluent in written and spoken English
- Fluency in French, Italian, or Spanish is a plus
Tasks
- Maintain daily operations for inventory growth
- Improve product content quality
- Resolve digital ticket issues
- Collaborate with Sales to manage supplier relationships
- Identify process improvement opportunities
- Proactively address cross-departmental issues
- Use data to make operational decisions
- Implement automation for workflow efficiency
- Measure impact of improvements on performance
- Coordinate with internal and external stakeholders
- Present data-backed recommendations
- Ensure timely project completion and deadline adherence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Flexible Working
- Hybrid working approach
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
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Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)
Improving product content quality and resolving digital ticket issues for travel experiences. Operations management expertise required. Work from anywhere for 30 days, quarterly team events.
Requirements
- Expertise in Operations Management, Customer Care, or related field
- Proven track record of driving operational excellence
- Strong problem-solving abilities
- Excellent data analysis capabilities
- Effective communication skills
- Ability to manage multiple high-impact projects
- Prioritization and timely task delivery
- Fluent in written and spoken English
- Fluency in French, Italian, or Spanish is a plus
Tasks
- Maintain daily operations for inventory growth
- Improve product content quality
- Resolve digital ticket issues
- Collaborate with Sales to manage supplier relationships
- Identify process improvement opportunities
- Proactively address cross-departmental issues
- Use data to make operational decisions
- Implement automation for workflow efficiency
- Measure impact of improvements on performance
- Coordinate with internal and external stakeholders
- Present data-backed recommendations
- Ensure timely project completion and deadline adherence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Flexible Working
- Hybrid working approach
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
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