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SA
Salesforce
2mo ago

Solution Consultant Commerce Cloud(m/w/x)

Zürich
Full-timeOn-siteExperienced
AI/ML

Description

In this role, you will immerse yourself in Commerce Cloud solutions, engaging with customers and partners while providing technical expertise. Your responsibilities will include mapping customer goals to innovative solutions, leading discussions, and sharing knowledge through webinars and training sessions.

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Requirements

  • •Experience as a solution/sales engineer in Commerce or related technology fields, or Salesforce technology
  • •Strong passion for commerce solutions and technology
  • •Outstanding communication and presentation skills
  • •Excellent problem-solving skills with a creative and adaptable attitude
  • •Customer-centric attitude with empathy for customer needs
  • •Ability to work collaboratively in a fast-paced environment
  • •Willingness to travel when required
  • •Fluency in English and German
  • •Understanding of the e-commerce vendor landscape
  • •Understanding of system architecture and backend integration scenarios for E-Commerce
  • •Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings is a plus
  • •Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC
  • •Expertise in commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management
  • •Affinity with HTML, CSS, API, and frontend web development
  • •Familiarity with web technologies including React, Next.js, Vue.js, Node.js
  • •Understanding of AI and machine learning concepts
  • •Experience orchestrating a sales cycle with multiple resources
  • •Experience in presenting and hosting webinars or public speaking

Work Experience

approx. 1 - 4 years

Tasks

  • •Develop expertise in Commerce Cloud solutions
  • •Stay updated on industry trends and product developments
  • •Build relationships with sales, SE, and marketing teams
  • •Engage directly with customers from discovery to presentations
  • •Provide technical expertise during the sales process
  • •Collaborate with SEs and AEs on customer accounts
  • •Map customer goals to Salesforce product offerings
  • •Present Commerce technology with confidence
  • •Lead technical discussions with various stakeholders
  • •Collaborate globally to solve technical challenges
  • •Participate in product training and certifications
  • •Run live customer sessions to share solution knowledge
  • •Conduct internal enablement sessions for AEs and SEs
  • •Create reusable assets like demo environments and videos

Tools & Technologies

Salesforce B2B / B2C CommerceHTMLCSSAPIReactNext.jsVue.jsNode.js

Languages

English – Business Fluent

German – Business Fluent

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