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Service Coordinator(m/w/x)
Planning and scheduling service calls for UPS systems, coordinating resources and technicians based on proximity. 3 years planning experience as a service dispatcher with electrical equipment knowledge required. Team-based scheduling approach.
Requirements
- Training in a technical or commercial field
- 3 years of experience in planning as a service dispatcher/coordinator
- In-depth knowledge and practical experience in maintenance, servicing, commissioning, and repair of electrical equipment
- Strong written and verbal communication skills
- Knowledge of MS Office and ERP systems such as SAP
- Fluency in German, with English and French desired, and Italian knowledge beneficial
Tasks
- Plan service calls for UPS systems
- Coordinate resources and spare parts for service calls
- Schedule service technicians based on proximity and qualifications
- Optimize service call efficiency considering urgency
- Schedule installations and commissioning orders
- Communicate with customers and the service team
- Monitor resource planning and adapt to changes
- Act as a liaison between customers and service technicians
Work Experience
- 3 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
- French – Basic
- Italian – Basic
Tools & Technologies
- MS Office
- SAP
Not a perfect match?
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Service Coordinator(m/w/x)
Planning and scheduling service calls for UPS systems, coordinating resources and technicians based on proximity. 3 years planning experience as a service dispatcher with electrical equipment knowledge required. Team-based scheduling approach.
Requirements
- Training in a technical or commercial field
- 3 years of experience in planning as a service dispatcher/coordinator
- In-depth knowledge and practical experience in maintenance, servicing, commissioning, and repair of electrical equipment
- Strong written and verbal communication skills
- Knowledge of MS Office and ERP systems such as SAP
- Fluency in German, with English and French desired, and Italian knowledge beneficial
Tasks
- Plan service calls for UPS systems
- Coordinate resources and spare parts for service calls
- Schedule service technicians based on proximity and qualifications
- Optimize service call efficiency considering urgency
- Schedule installations and commissioning orders
- Communicate with customers and the service team
- Monitor resource planning and adapt to changes
- Act as a liaison between customers and service technicians
Work Experience
- 3 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
- French – Basic
- Italian – Basic
Tools & Technologies
- MS Office
- SAP
About the Company
CHABB ABB Schweiz AG
Industry
EnergyAutomation
Description
The company is a global market leader in providing innovative solutions for various industries, focusing on efficiency and sustainability.
Not a perfect match?
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