Description

As a Technical Liaison in Histology, you will bridge communication between the lab, customer support, and IT, leveraging your technical expertise to support sales and ensure project success. This role involves coordinating projects, resolving issues, and contributing to regulatory compliance, all while making a meaningful impact in healthcare.

Requirements

• •University degree or equivalent
• •1-3 years of similar experience
• •Outstanding written and verbal communication skills
• •Maintenance of professional credentials
• •Knowledge of Zavacor and Smart preferred
• •Fluency in English

Tasks

• •Coordinate new project start-up and modification activities
• •Review project specifications for department-related content
• •Ensure protocol review aligns with project specification details
• •Communicate issues with Project Manager and Team Manager
• •Invite feedback and input from team members
• •Develop solutions and resolve issues with project team members
• •Approve internal database loading and design plan
• •Utilize Microsoft Office to design customized project documents
• •Customize workflow for projects as needed
• •Support Sales with customer presentations when requested
• •Identify and capture opportunities to protect Labcorp's intellectual property
• •Coordinate ongoing project activities with global functions
• •Communicate with Technical Manager and VP Medical Affairs to resolve issues
• •Modify customized documents as necessary
• •Assist Data Managers with data transmission issues
• •Define and order unique supplies for projects
• •Serve as global protocol and project laboratory expert
• •Coordinate with IT&S on new project and instrumentation start-ups
• •Interact with WLOS regarding test code selection and administrative questions
• •Facilitate project testing and QC requirements as a technical reference
• •Resolve procurement issues during initial project start-up
• •Participate in continuing education presentations as required
• •Respond to technical questions from inside and outside the department
• •Submit monthly reports to direct supervisor
• •Attend functional team meetings as needed
• •Contribute to maintaining high safety awareness
• •Share responsibility for departmental regulatory compliance
• •Elevate departmental interaction through multi-disciplinary committees
• •Promote consistency in processes for global laboratories
• •Research scientific literature and write technical letters for sponsors
• •Participate in conference calls with Project Managers and sponsors
• •Design and report special off-line studies from sponsors
• •Perform other duties as assigned

Tools & Technologies

Benefits