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BA
Bavarian Nordic GmbH
23d ago

IT Supporter(m/w/x)

Bern
Full-timeOn-siteExperienced

Description

As an IT Supporter, you will be the go-to person for internal users, tackling technical challenges and ensuring smooth IT operations. This role involves troubleshooting issues, assisting with onboarding, and supporting various IT projects.

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Requirements

  • •Experience in a similar IT support role
  • •Knowledge of Windows 10/11, Microsoft 365, Active Directory, and networking
  • •Familiarity with ITIL processes and ticketing systems
  • •Good communication skills in English and German
  • •Proactive, service-oriented approach
  • •Ability to work independently and learn about GxP

Work Experience

approx. 1 - 4 years

Tasks

  • •Handle support requests for hardware, software, and networks
  • •Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices, and business applications
  • •Escalate complex cases to other departments and update ITSM documentation
  • •Assist with onboarding and offboarding, including user account and device setup
  • •Support IT projects and ensure GxP compliance in regulated environments

Languages

English – Business Fluent

German – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bavarian Nordic GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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