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Synechron
15d ago

IT Process Analyst(m/w/x)

Genf
Full-timeWith Home OfficeExperienced
AI/ML
Data Science

Description

As an IT Process Analyst, you will analyze and enhance operational processes, from investor onboarding to automation initiatives. This role involves mapping key workflows, identifying improvement opportunities, and supporting teams through training and change management.

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Requirements

  • •Master’s degree in Economics, Finance, Engineering or related field
  • •Relevant experience as a Business Analyst or Process Analyst within fund administration, transfer agency, fund operations or fund distribution
  • •Understanding of fund products and structures (UCITS, AIFs, SICAVs and other collective investment schemes) and fund accounting principles
  • •Experience in drafting epics and user stories and facilitating story mapping workshops
  • •Experience working in agile environments and applying agile methodologies
  • •Expertise in process mapping and process improvement methodologies (Lean, Six Sigma, BPM)
  • •Proficiency in data extraction and analysis tools (Excel, SQL, Swagger, Tableau or other BI tools)
  • •Familiarity with automation solutions such as RPA, workflow engines and BPM tools
  • •Analytical and problem-solving skills
  • •Excellent communication and presentation skills
  • •Fluency in English and French
  • •Swiss Residency

Education

Master's degree

Work Experience

approx. 1 - 4 years

Tasks

  • •Analyze and document operational processes
  • •Map key business processes for funds and mandates
  • •Evaluate investor onboarding and KYC procedures
  • •Assess account opening and mandate lifecycle events
  • •Identify bottlenecks and control gaps in current processes
  • •Propose efficient solutions for process improvements
  • •Lead process improvement and automation initiatives
  • •Gather requirements for RPA, AI, and workflow automation
  • •Coordinate user acceptance testing (UAT)
  • •Monitor post-go-live activities and provide daily support
  • •Conduct ad-hoc business analysis for new product launches
  • •Assess impacts of distribution initiatives
  • •Prepare training materials for change management
  • •Facilitate workshops and training sessions for teams

Tools & Technologies

ExcelSQLSwaggerTableauRPABPM

Languages

English – Business Fluent

French – Business Fluent

Benefits

Competitive Pay

  • •Competitive salary package

Free or Subsidized Food

  • •Monthly lunch support

Learning & Development

  • •3 days of training per year
  • •Free access to E-learning platform
  • •Annual license for banking training

Startup Environment

  • •Supportive work environment
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