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SY
Synechron
12d ago

Business Analyst with experience in Client Relationship Management(m/w/x)

Genf
Full-timeWith Home OfficeExperienced
AI/ML
Data Science

Description

You will bridge the gap between client needs and IT solutions by managing functional specifications, coordinating user testing, and ensuring seamless system integration for the bank.

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Requirements

  • Degree in Computer Science or equivalent
  • Experience as Business Analyst in banking
  • Knowledge of wealth management and finance
  • Expertise in CRM-related activities
  • Collaborative mindset and teamwork skills
  • Strong analytical and problem-solving skills
  • Autonomous work and data analysis skills
  • Proficiency in SQL and database tools
  • Agile and Scrum methodology experience
  • Familiarity with APIs and related tools
  • Fluent communication in French and English
  • Swiss residency

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • Gather and analyze client requirements
  • Write detailed functional specifications
  • Support IT teams in Geneva
  • Conduct FAT and integration tests
  • Integrate solutions into the information system
  • Coordinate testing phases with end users
  • Provide level 3 production incident support

Tools & Technologies

SQLAgileScrumAPIsJSONXMLPostmanSwagger

Languages

FrenchBusiness Fluent

EnglishBusiness Fluent

Benefits

Job Security

  • Long-term contract

Competitive Pay

  • Competitive salary package

Diverse Work

  • Enriching, dynamic, and stimulating experience

Free or Subsidized Food

  • Monthly lunch financing

Informal Culture

  • Multicultural, supportive, hardworking team
  • Certified Great Place to Work environment

Additional Allowances

  • Up to 3 training days per year

Learning & Development

  • Global E-learning platform access
  • Annual banking/finance training license
  • Learning and development programs

Mentorship & Coaching

  • Support, proximity, and regular feedback
  • Mentoring

Team Events

  • Exceptional events

Flexible Working

  • Flexible workplace arrangements

Career Advancement

  • Internal mobility
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