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Industry Advisor – Retail & Consumer Goods (RCG)(m/w/x)
Advising C-suite executives on digital roadmaps using Salesforce solutions for retail and consumer goods. Deep experience in customer experience, personalization, and D2C commerce required. AI agents, comprehensive benefits.
Requirements
- Experience in retail/consumer goods industry
- Experience in customer experience, personalization, loyalty
- Experience in D2C commerce, supply chain, category management
- Experience in digital transformation
- Knowledge of RCG industry trends
- Familiarity with Salesforce solutions
- 10+ years RCG sector experience
- Leadership role (Director/VP) or senior consultant
- Strong Salesforce ecosystem understanding
- Understanding of Consumer Goods Cloud, Commerce Cloud, Data Cloud
- Exceptional storytelling and presentation skills
- Comfortable commanding senior executive rooms
- Simplifying complex technology into business outcomes
- Proven digital transformation project leadership/advising
- Experience with ERP/CRM migrations, omnichannel rollouts, AI implementations
- Ability to build business cases
- Quantify technology investment value for RCG brands
- Deep knowledge of RCG challenges and technology trends
- Translate trends into business and brand strategies
- Ability to create thought leadership content
- Exceptional team player
- Proven ability to lead through influence
- Experience with Agentforce or autonomous AI agent strategy
- Deep knowledge of RCG-specific flows
- Experience with Route-to-market, Trade Promotion Management (TPM)
- Experience with Retail Execution
- Existing network of RCG industry stakeholders
- Membership/active position in industry associations
- Proven success in a matrixed environment
- Open to Director / Senior Director level
Tasks
- Advise C-suite executives on digital transformation
- Define digital roadmaps using Salesforce solutions
- Develop and promote industry trends and insights
- Identify high-growth opportunities in RCG sub-verticals
- Lead discovery workshops and executive briefings
- Translate business requirements into technical strategies
- Train internal teams on RCG-specific challenges
- Align with OU leaders and business partners
- Craft customized points of view for customer engagements
- Own OU strategy for RCG
- Drive account mapping and planning
- Develop account-specific points of view
- Present vision and industry perspective to customers
- Deliver solutions and business value
- Build long-term relationships with C-level executives
- Support customer transformation strategies
- Ensure Salesforce solutions address RCG challenges
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Consumer Goods Cloud
- Commerce Cloud
- Data Cloud
- ERP
- CRM
- Agentforce
- AI
Benefits
Competitive Pay
- Competitive compensation
Other Benefits
- Comprehensive benefits
- AI agents
- Reasonable accommodation during application process
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Industry Advisor – Retail & Consumer Goods (RCG)(m/w/x)
Advising C-suite executives on digital roadmaps using Salesforce solutions for retail and consumer goods. Deep experience in customer experience, personalization, and D2C commerce required. AI agents, comprehensive benefits.
Requirements
- Experience in retail/consumer goods industry
- Experience in customer experience, personalization, loyalty
- Experience in D2C commerce, supply chain, category management
- Experience in digital transformation
- Knowledge of RCG industry trends
- Familiarity with Salesforce solutions
- 10+ years RCG sector experience
- Leadership role (Director/VP) or senior consultant
- Strong Salesforce ecosystem understanding
- Understanding of Consumer Goods Cloud, Commerce Cloud, Data Cloud
- Exceptional storytelling and presentation skills
- Comfortable commanding senior executive rooms
- Simplifying complex technology into business outcomes
- Proven digital transformation project leadership/advising
- Experience with ERP/CRM migrations, omnichannel rollouts, AI implementations
- Ability to build business cases
- Quantify technology investment value for RCG brands
- Deep knowledge of RCG challenges and technology trends
- Translate trends into business and brand strategies
- Ability to create thought leadership content
- Exceptional team player
- Proven ability to lead through influence
- Experience with Agentforce or autonomous AI agent strategy
- Deep knowledge of RCG-specific flows
- Experience with Route-to-market, Trade Promotion Management (TPM)
- Experience with Retail Execution
- Existing network of RCG industry stakeholders
- Membership/active position in industry associations
- Proven success in a matrixed environment
- Open to Director / Senior Director level
Tasks
- Advise C-suite executives on digital transformation
- Define digital roadmaps using Salesforce solutions
- Develop and promote industry trends and insights
- Identify high-growth opportunities in RCG sub-verticals
- Lead discovery workshops and executive briefings
- Translate business requirements into technical strategies
- Train internal teams on RCG-specific challenges
- Align with OU leaders and business partners
- Craft customized points of view for customer engagements
- Own OU strategy for RCG
- Drive account mapping and planning
- Develop account-specific points of view
- Present vision and industry perspective to customers
- Deliver solutions and business value
- Build long-term relationships with C-level executives
- Support customer transformation strategies
- Ensure Salesforce solutions address RCG challenges
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- Consumer Goods Cloud
- Commerce Cloud
- Data Cloud
- ERP
- CRM
- Agentforce
- AI
Benefits
Competitive Pay
- Competitive compensation
Other Benefits
- Comprehensive benefits
- AI agents
- Reasonable accommodation during application process
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Salesforce
Industry
Sales
Description
Salesforce is the #1 AI CRM, driving business innovation and customer success through AI.
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