Benchling
Professional Services Lead - EMEA(m/w/x)
Full-timeWith HomeofficeSenior
Zürich
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BEBenchling
Implementation Manager(m/w/x)
Zürich
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Overseeing R&D Cloud implementation projects for biotech firms, coordinating teams from kickoff to go-live. MS/Ph.D. in life sciences with 2+ years lab/R&D experience required. Equity, fertility healthcare, and family-forming benefits.
Requirements
- MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or related field
- At least 2 years of lab or R&D experience
- Ideally experience in antibody discovery, strain engineering or process development
- Empathy with scientists and quick understanding of scientific concepts
- Software Implementation experience, preferably with SaaS companies
- Strong communication skills
- Ability to connect with scientists, IT leads, and executives
- Self-starter with ability to succeed in startup environments
- Curiosity, creativity, and tenacity
- Excitement to collaborate with customers and teammates
- Ability to travel up to 25%
- Experience using Benchling or Benchling administration (preferred)
Tasks
- Manage initial rollouts for new customers
- Oversee expansion projects for existing clients
- Own implementation success from kickoff to go-live
- Build and execute detailed project plans
- Coordinate team members to ensure on-time deployments
- Analyze scientific workflows to meet business needs
- Lead requirements and design workshops
- Perform data modeling and application configuration
- Develop test plans and guide UAT execution
- Train and onboard new system users
- Advise customers on platform best practices
- Document customer pain points to influence product changes
- Identify account expansion opportunities for sales teams
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SaaS
- Benchling
Benefits
Flexible Working
- Flexible hybrid work arrangement
- Remote perks
Competitive Pay
- Competitive salary
- Equity
Healthcare & Fitness
- Fertility healthcare
Family Support
- Family-forming benefits
Generous Parental Leave
- Four-month paid parental leave
Additional Allowances
- Home office stipend
- Wellness stipend
Mental Health Support
- Mental health benefits
Learning & Development
- Learning and development reimbursement
Other Benefits
- Public holidays
More Vacation Days
- Summer holiday shutdown
- Winter holiday shutdown
Workation & Sabbatical
- 5-year anniversary sabbatical
- 10-year anniversary sabbatical
Parking & Commuter Benefits
- Travel to hubs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Benchling and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BEBenchling
Implementation Manager(m/w/x)
Zürich
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Overseeing R&D Cloud implementation projects for biotech firms, coordinating teams from kickoff to go-live. MS/Ph.D. in life sciences with 2+ years lab/R&D experience required. Equity, fertility healthcare, and family-forming benefits.
Requirements
- MS or Ph.D. in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or related field
- At least 2 years of lab or R&D experience
- Ideally experience in antibody discovery, strain engineering or process development
- Empathy with scientists and quick understanding of scientific concepts
- Software Implementation experience, preferably with SaaS companies
- Strong communication skills
- Ability to connect with scientists, IT leads, and executives
- Self-starter with ability to succeed in startup environments
- Curiosity, creativity, and tenacity
- Excitement to collaborate with customers and teammates
- Ability to travel up to 25%
- Experience using Benchling or Benchling administration (preferred)
Tasks
- Manage initial rollouts for new customers
- Oversee expansion projects for existing clients
- Own implementation success from kickoff to go-live
- Build and execute detailed project plans
- Coordinate team members to ensure on-time deployments
- Analyze scientific workflows to meet business needs
- Lead requirements and design workshops
- Perform data modeling and application configuration
- Develop test plans and guide UAT execution
- Train and onboard new system users
- Advise customers on platform best practices
- Document customer pain points to influence product changes
- Identify account expansion opportunities for sales teams
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SaaS
- Benchling
Benefits
Flexible Working
- Flexible hybrid work arrangement
- Remote perks
Competitive Pay
- Competitive salary
- Equity
Healthcare & Fitness
- Fertility healthcare
Family Support
- Family-forming benefits
Generous Parental Leave
- Four-month paid parental leave
Additional Allowances
- Home office stipend
- Wellness stipend
Mental Health Support
- Mental health benefits
Learning & Development
- Learning and development reimbursement
Other Benefits
- Public holidays
More Vacation Days
- Summer holiday shutdown
- Winter holiday shutdown
Workation & Sabbatical
- 5-year anniversary sabbatical
- 10-year anniversary sabbatical
Parking & Commuter Benefits
- Travel to hubs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Benchling and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Benchling
Industry
Other
Description
The company provides an R&D Cloud for biotech firms to accelerate product development and market entry.
Not a perfect match?
- Benchling
Professional Services Lead - EMEA(m/w/x)
Full-timeWith HomeofficeSeniorZürich - Benchling
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Solution Consultant - R&D(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin, Zürich - Cradle
Scientific Consultant, Computational Protein Design(m/w/x)
Full-timeWith HomeofficeSeniorZürich - blp
Functional Consultant & Project Manager - ERP Automation(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen, Zürich