Skip to content
New Job?Nejo!

The AI Job Search Engine

IM
IMD - International Institute
9d ago

Head of Alumni & Development Operations(m/w/x)

Lausanne
Full-timeOn-siteSenior
AI/ML

Description

You will drive operational excellence by scaling alumni engagement and donation systems, using advanced AI and CRM tools to ensure the organization remains at the forefront of global philanthropy.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • Degree in business, systems, or related
  • Experience in advancement or development operations
  • Leadership in strategic digital initiatives
  • Experience managing budgets and ROI
  • Proficiency in CRM and data analytics
  • Proficiency in philanthropic giving
  • Excellent organizational and analytical skills
  • Attention to detail and data accuracy
  • Strong interpersonal and communication skills
  • Hands-on attitude and strategic mindset
  • Valid Swiss work permit or citizenship

Education

Bachelor's degree

Work Experience

5 years

Tasks

  • Develop a compliant international donation management service
  • Lead fundraising and alumni engagement platform strategy
  • Collaborate with IT to optimize CRM functionality
  • Implement the ASCEND prospect management system
  • Manage departmental compliance, assurance, and risk
  • Oversee data privacy in partnership with legal
  • Maintain fit-for-purpose gift acceptance policies
  • Monitor regulatory developments in the philanthropy sector
  • Build partnerships with internal finance and marketing leaders
  • Support team recruitment, onboarding, and professional development
  • Supervise database management and data integrity standards
  • Enhance the alumni club management system and tools
  • Execute Giving Day with marketing and third-party providers
  • Develop comprehensive stewardship and donor recognition plans
  • Produce the annual Philanthropy Report and pledge reminders
  • Oversee gift entry, receipting, and acknowledgment processes
  • Manage cross-border giving and tax deductibility partnerships
  • Create a new online giving platform
  • Conduct monthly donation reconciliations with finance
  • Perform constituent research to identify high-capacity donors
  • Prepare strategic prospect briefings for fundraising teams
  • Oversee wealth screening and proactive prospect research
  • Champion GenAI and agentic AI for operational efficiency

Tools & Technologies

SalesforceRaiser’s EdgeCRM systemsData analytics toolsReporting tools

Languages

EnglishBusiness Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IMD - International Institute and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Lausanne
  • IMD - International Institute for Management Development

    MBA Career Skills Lead & Counsellor(m/w/x)

    Full-timeOn-siteSenior
    Lausanne
  • SICPA SA

    HR Operations Specialist(m/w/x)

    Full-timeOn-siteSenior
    Prilly
  • IMD - International Institute

    Client Relationship Manager - Center for Coaching Exellence(m/w/x)

    Full-timeOn-siteSenior
    Lausanne
  • Artefact

    Senior AI Engineer / Technical Consultant(m/w/x)

    Full-timeOn-siteSenior
    Lausanne, Genf
  • Artefact

    Partner-Suisse(m/w/x)

    Full-timeOn-siteManagement
    Lausanne
100+ View all similar jobs