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Head of Alumni & Development Operations(m/w/x)
Description
You will drive operational excellence by scaling alumni engagement and donation systems, using advanced AI and CRM tools to ensure the organization remains at the forefront of global philanthropy.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in business, systems, or related
- •Experience in advancement or development operations
- •Leadership in strategic digital initiatives
- •Experience managing budgets and ROI
- •Proficiency in CRM and data analytics
- •Proficiency in philanthropic giving
- •Excellent organizational and analytical skills
- •Attention to detail and data accuracy
- •Strong interpersonal and communication skills
- •Hands-on attitude and strategic mindset
- •Valid Swiss work permit or citizenship
Education
Work Experience
5 years
Tasks
- •Develop a compliant international donation management service
- •Lead fundraising and alumni engagement platform strategy
- •Collaborate with IT to optimize CRM functionality
- •Implement the ASCEND prospect management system
- •Manage departmental compliance, assurance, and risk
- •Oversee data privacy in partnership with legal
- •Maintain fit-for-purpose gift acceptance policies
- •Monitor regulatory developments in the philanthropy sector
- •Build partnerships with internal finance and marketing leaders
- •Support team recruitment, onboarding, and professional development
- •Supervise database management and data integrity standards
- •Enhance the alumni club management system and tools
- •Execute Giving Day with marketing and third-party providers
- •Develop comprehensive stewardship and donor recognition plans
- •Produce the annual Philanthropy Report and pledge reminders
- •Oversee gift entry, receipting, and acknowledgment processes
- •Manage cross-border giving and tax deductibility partnerships
- •Create a new online giving platform
- •Conduct monthly donation reconciliations with finance
- •Perform constituent research to identify high-capacity donors
- •Prepare strategic prospect briefings for fundraising teams
- •Oversee wealth screening and proactive prospect research
- •Champion GenAI and agentic AI for operational efficiency
Tools & Technologies
Languages
English – Business Fluent
- IMD - International Institute for Management DevelopmentFull-timeOn-siteSeniorLausanne
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Head of Alumni & Development Operations(m/w/x)
The AI Job Search Engine
Description
You will drive operational excellence by scaling alumni engagement and donation systems, using advanced AI and CRM tools to ensure the organization remains at the forefront of global philanthropy.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in business, systems, or related
- •Experience in advancement or development operations
- •Leadership in strategic digital initiatives
- •Experience managing budgets and ROI
- •Proficiency in CRM and data analytics
- •Proficiency in philanthropic giving
- •Excellent organizational and analytical skills
- •Attention to detail and data accuracy
- •Strong interpersonal and communication skills
- •Hands-on attitude and strategic mindset
- •Valid Swiss work permit or citizenship
Education
Work Experience
5 years
Tasks
- •Develop a compliant international donation management service
- •Lead fundraising and alumni engagement platform strategy
- •Collaborate with IT to optimize CRM functionality
- •Implement the ASCEND prospect management system
- •Manage departmental compliance, assurance, and risk
- •Oversee data privacy in partnership with legal
- •Maintain fit-for-purpose gift acceptance policies
- •Monitor regulatory developments in the philanthropy sector
- •Build partnerships with internal finance and marketing leaders
- •Support team recruitment, onboarding, and professional development
- •Supervise database management and data integrity standards
- •Enhance the alumni club management system and tools
- •Execute Giving Day with marketing and third-party providers
- •Develop comprehensive stewardship and donor recognition plans
- •Produce the annual Philanthropy Report and pledge reminders
- •Oversee gift entry, receipting, and acknowledgment processes
- •Manage cross-border giving and tax deductibility partnerships
- •Create a new online giving platform
- •Conduct monthly donation reconciliations with finance
- •Perform constituent research to identify high-capacity donors
- •Prepare strategic prospect briefings for fundraising teams
- •Oversee wealth screening and proactive prospect research
- •Champion GenAI and agentic AI for operational efficiency
Tools & Technologies
Languages
English – Business Fluent
About the Company
IMD - International Institute
Industry
Education
Description
The company is an independent university institute specializing in leadership development with a global reach.
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