Client Relationship Manager - Center for Coaching Exellence(m/w/x)

Description

You will drive the center's growth by acquiring corporate clients and designing innovative learning journeys, ensuring every solution perfectly aligns with the company's strategic goals.

Requirements

• •Bachelor degree in business or equivalent
• •Coaching certificate ideally with ICF credentials
• •8+ years relevant business/client-facing experience
• •Interaction experience with C-Suite and Executives
• •Experience in commercial or quota-bearing roles
• •Sales or commercial strategy responsibilities
• •Outstanding client facing capabilities
• •Comfortable engaging clients via phone
• •Ability to build credibility and challenge assumptions
• •Ability to deliver face-to-face training
• •Cultural diversity awareness and fast-paced adaptability
• •Outstanding organisational skills
• •Strong analytical and data-sifting skills
• •Strong Excel proficiency
• •Ability to work under pressure simultaneously
• •Independent and accurate task completion
• •Pro-active and initiative-taking mindset
• •Solution-focused positive spirit
• •Excellent oral and written English communication
• •Valid Swiss work permit or citizenship

Tasks

• •Acquire new corporate clients to grow membership
• •Develop relationships with target prospective clients
• •Prepare timely proposals and responses to RFPs
• •Support the Director in following up on opportunities
• •Apply corporate development strategies to expand regional accounts
• •Manage the bidding and pitching process from start to finish
• •Calibrate client learning needs with available solutions
• •Cultivate close working relationships with key client contacts
• •Coordinate learning journeys with coaching and delivery teams
• •Monitor and evaluate client feedback
• •Cascade thought leadership through innovative instructional design
• •Orchestrate new diploma and program combinations
• •Document all activities and opportunities in the CRM
• •Create presentations to share insights with clients
• •Produce summary reports at various project phases
• •Support projects addressing specific client engagement needs

Tools & Technologies