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German speaking Customer Support Agent(m/w/x)
Full-timeOn-siteEntry Level
Berlin
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CRCross Border Talents
German Client Support Agent(m/w/x)
Berlin
Full-timeOn-siteEntry Level
Nejo AI Summary
Assisting clients with hotel and holiday package bookings, plus travel queries. German and English fluency essential. Accommodation and flight reimbursement provided.
Requirements
- Ability to work in multicultural environments
- Ability to work as part of cross-functional teams
- Fluency in English
- Fluency in German
Tasks
- Assist customers with booking hotels
- Assist customers with booking holiday packages
- Assist customers with booking other travel services
- Provide helpful service for travel questions
- Provide effective service for travel questions
- Provide helpful service for post-travel questions
- Provide effective service for post-travel questions
- Assist customers with payment questions
- Assist customers with change requests
- Assist customers with cancellation requests
- Guide client-brands on ad effectiveness
- Optimize marketing campaigns
- Provide technical support
- Troubleshoot issues
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Other Benefits
- Accommodation package
- Apartment
Additional Allowances
- Expenses reimbursement
- Flight reimbursement
Learning & Development
- Training and career development
Informal Culture
- Culture of respect and empowerment
Modern Office
- Nice office space
Public Transport Subsidies
- Access to public transportation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cross Border Talents and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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German Client Support Agent(m/w/x)
Berlin
Full-timeOn-siteEntry Level
Nejo AI Summary
Assisting clients with hotel and holiday package bookings, plus travel queries. German and English fluency essential. Accommodation and flight reimbursement provided.
Requirements
- Ability to work in multicultural environments
- Ability to work as part of cross-functional teams
- Fluency in English
- Fluency in German
Tasks
- Assist customers with booking hotels
- Assist customers with booking holiday packages
- Assist customers with booking other travel services
- Provide helpful service for travel questions
- Provide effective service for travel questions
- Provide helpful service for post-travel questions
- Provide effective service for post-travel questions
- Assist customers with payment questions
- Assist customers with change requests
- Assist customers with cancellation requests
- Guide client-brands on ad effectiveness
- Optimize marketing campaigns
- Provide technical support
- Troubleshoot issues
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Other Benefits
- Accommodation package
- Apartment
Additional Allowances
- Expenses reimbursement
- Flight reimbursement
Learning & Development
- Training and career development
Informal Culture
- Culture of respect and empowerment
Modern Office
- Nice office space
Public Transport Subsidies
- Access to public transportation
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Cross Border Talents and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
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