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LYLYNX Berlin

Trading Support Agent - German Speaking(m/w/x)

Berlin
Full-timeOn-siteJunior
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Support for a professional trading platform, assisting global clients with inquiries and technical issues. First professional customer service experience required; financial services background a plus. Free snacks and fresh fruit provided.

Requirements

  • Fluent German and English language skills
  • Confident PC skills
  • Affinity for internet-based tools and software
  • First professional experience in customer service
  • Experience in banking or financial services (optional)
  • Interest in financial markets and products

Tasks

  • Handle client inquiries and complaints via phone and email
  • Provide clients with product and service information
  • Provide technical support for the trading platform
  • Ensure accurate documentation and data management

Education

  • Compulsory education

Languages

  • German – Business Fluent
  • English – Business Fluent

Benefits

Learning & Development

  • Structured onboarding program
  • Individual training
  • Subsidized language courses

Mentorship & Coaching

  • Hands-on mentor support

Snacks & Drinks

  • Free snacks
  • Free drinks

Free or Subsidized Food

  • Fresh fruit and vegetables
  • Daily lunch

Additional Allowances

  • Annual personal development budget

Retirement Plans

  • 45% pension plan contribution

Corporate Discounts

  • Urban Sports Club discounts

Team Events

  • Summer and Christmas parties
  • Regular team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of LYNX Berlin and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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