Mercier Consultancy
German Speaking Customer Care - Climate Tech(m/w/x)
Full-timeOn-siteJunior
Berlin
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MEMercier Consultancy
German Speaking Customer Care - Mortgage(m/w/x)
Berlin
Full-timeOn-siteEntry Level
Nejo AI Summary
German-speaking mortgage support via phone, email, and chat. German and English fluency required. Two extra salaries annually, fully paid relocation.
Requirements
- German and English fluency
- Strong written and verbal communication
- Customer service experience, finance or mortgage services preferred
- Strong analytical skills
- Attention to detail
- Manage multiple inquiries in fast-paced environment
- Customer-focused approach
- Problem-solving mindset
- Interest in financial services
- Interest in mortgage products
- Customer support software experience a plus
- CRM systems experience a plus
- High School or equivalent education
Tasks
- Provide high-quality customer assistance to German-speaking clients via phone, email, and chat
- Respond to inquiries about mortgage products, application processes, and eligibility
- Document customer interactions and maintain accurate records in the CRM system
- Collaborate with the mortgage team to resolve client issues and concerns
- Educate customers on mortgage options and documentation requirements
- Gather customer feedback to improve service offerings
- Participate in training sessions on mortgage products and market trends
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- customer support software
- CRM systems
Benefits
Bonuses & Incentives
- Monthly performance bonus
Competitive Pay
- Two extra salaries per year
Other Benefits
- Fully paid relocation package
- Accommodation finding support
Healthcare & Fitness
- Health insurance
- Private health insurance
Learning & Development
- Fully paid training
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mercier Consultancy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MEMercier Consultancy
German Speaking Customer Care - Mortgage(m/w/x)
Berlin
Full-timeOn-siteEntry Level
Nejo AI Summary
German-speaking mortgage support via phone, email, and chat. German and English fluency required. Two extra salaries annually, fully paid relocation.
Requirements
- German and English fluency
- Strong written and verbal communication
- Customer service experience, finance or mortgage services preferred
- Strong analytical skills
- Attention to detail
- Manage multiple inquiries in fast-paced environment
- Customer-focused approach
- Problem-solving mindset
- Interest in financial services
- Interest in mortgage products
- Customer support software experience a plus
- CRM systems experience a plus
- High School or equivalent education
Tasks
- Provide high-quality customer assistance to German-speaking clients via phone, email, and chat
- Respond to inquiries about mortgage products, application processes, and eligibility
- Document customer interactions and maintain accurate records in the CRM system
- Collaborate with the mortgage team to resolve client issues and concerns
- Educate customers on mortgage options and documentation requirements
- Gather customer feedback to improve service offerings
- Participate in training sessions on mortgage products and market trends
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- customer support software
- CRM systems
Benefits
Bonuses & Incentives
- Monthly performance bonus
Competitive Pay
- Two extra salaries per year
Other Benefits
- Fully paid relocation package
- Accommodation finding support
Healthcare & Fitness
- Health insurance
- Private health insurance
Learning & Development
- Fully paid training
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Mercier Consultancy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mercier Consultancy
Industry
FinancialServices
Description
Mercier Consultancy provides customer care for climate technology solutions, assisting German-speaking customers and contributing to a sustainable future.
Not a perfect match?
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