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Front Desk & Concierge Representative(m/w/x)
Assisting international VIP/UHNWI guests and managing daily reception for a private clinic. Hospitality or 4*/5* hotel background preferred, C1 English/German essential. Thorough induction program.
Requirements
- Minimum 2 years experience in a similar role
- Hospitality or 4*/5* hotel background preferred
- Excellent written and spoken English and German (at least C1)
- Other languages are an asset
- Strong interpersonal and customer service skills
- Discretion and attention to detail
- Flexible, responsible, and friendly host personality
- Thrives under pressure
- Demonstrating strong teamwork and collaboration skills
- Proficiency in MS Office and MS Teams
- Eligibility to work in Switzerland
Tasks
- Welcome and assist international VIP and UHNWI guests.
- Ensure smooth daily reception routines.
- Handle calls and emails in English and German.
- Manage mail, courier deliveries, and correspondence.
- Keep reception and meeting areas organized and clean.
- Prepare and serve food and beverages for clients.
- Support events and internal functions.
- Coordinate travel and concierge services for guests.
- Manage keys and badges for multiple buildings.
- Perform general administrative duties like invoicing and filing.
Work Experience
- 2 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MS Office
- MS Teams
Benefits
Mentorship & Coaching
- Thorough induction
Informal Culture
- Collaborative workplace culture
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Front Desk & Concierge Representative(m/w/x)
Assisting international VIP/UHNWI guests and managing daily reception for a private clinic. Hospitality or 4*/5* hotel background preferred, C1 English/German essential. Thorough induction program.
Requirements
- Minimum 2 years experience in a similar role
- Hospitality or 4*/5* hotel background preferred
- Excellent written and spoken English and German (at least C1)
- Other languages are an asset
- Strong interpersonal and customer service skills
- Discretion and attention to detail
- Flexible, responsible, and friendly host personality
- Thrives under pressure
- Demonstrating strong teamwork and collaboration skills
- Proficiency in MS Office and MS Teams
- Eligibility to work in Switzerland
Tasks
- Welcome and assist international VIP and UHNWI guests.
- Ensure smooth daily reception routines.
- Handle calls and emails in English and German.
- Manage mail, courier deliveries, and correspondence.
- Keep reception and meeting areas organized and clean.
- Prepare and serve food and beverages for clients.
- Support events and internal functions.
- Coordinate travel and concierge services for guests.
- Manage keys and badges for multiple buildings.
- Perform general administrative duties like invoicing and filing.
Work Experience
- 2 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- MS Office
- MS Teams
Benefits
Mentorship & Coaching
- Thorough induction
Informal Culture
- Collaborative workplace culture
About the Company
The Kusnacht Practice AG
Industry
Healthcare
Description
The Kusnacht Practice helps clients make sustainable life changes with dedicated attention and precision in a warm environment. It is a dynamic, growing business focused on client care and team development.
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