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CHCHANEL

Fashion Event & VIC Experience Manager(m/w/x)

Genf
Full-timeOn-siteSenior
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Conceiving and delivering luxury events for top clients in Switzerland. 8 years' event management experience in luxury required. Company car for private use.

Requirements

  • Academic background with 8 years' event/project management experience
  • Experience in luxury or client service industries
  • Ability to manage multiple projects and stakeholders
  • Strong leadership skills
  • Strong communication skills
  • Strong negotiation skills
  • Strong organizational skills
  • Creative mindset
  • Attention to detail
  • Passion for delivering exceptional client experiences
  • Fluent in French
  • Fluent in English
  • German language skills

Tasks

  • Conceive and deliver exceptional events and experiences for top clients in Switzerland
  • Work closely with the Client Strategy Manager on client engagement strategy
  • Empower boutique Marketing & Clienteling Managers with guidance and resources
  • Support in-boutique events and client experiences for brand consistency
  • Deploy regional event and experience programs locally
  • Adapt regional programs to the Swiss market and boutique needs
  • Share local insights and performance results with regional teams
  • Ensure Swiss events reflect regional and global standards
  • Foster communication with boutique and regional teams
  • Tailor events to local client preferences and regional objectives
  • Design and propose an annual event plan
  • Collaborate on event planning with the Client Strategy Manager and boutique managers
  • Guide boutiques in orchestrating in-boutique events
  • Ensure alignment with client engagement objectives and brand guidelines
  • Lead end-to-end production of market-level events
  • Manage venue selection, logistics, and supplier coordination
  • Oversee on-site operations and troubleshoot event issues
  • Develop bespoke events and experience journeys for top clients
  • Ensure seamless and exclusive client experiences
  • Support boutiques in designing in-store luxury experiences
  • Advise on hospitality services for in-store experiences
  • Provide regional team with market trends and competitor insights
  • Analyze event performance, including KPIs and ROI
  • Share event learnings with market, boutique, and regional teams
  • Animate and nurture an event community
  • Foster best practice sharing across boutiques
  • Manage event budgets
  • Support boutiques in local budget tracking and optimization
  • Ensure compliance with brand standards and legal requirements

Work Experience

  • 8 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • French – Business Fluent
  • English – Business Fluent
  • German – Basic
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CHANEL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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